Job Description
About the Role
The Centurion: Onsite Engineer role at Daisy Business Solutions is a critical position that requires a professional with technical expertise, problem-solving skills, and excellent communication abilities to provide top-notch IT support to clients or end-users.
Key Responsibilities
- Install, configure, and troubleshoot computer hardware components, such as servers, workstations, routers, switches, and peripheral devices.
- Install and update software applications and operating systems.
- Diagnose and resolve hardware and software issues.
- Identify and address technical problems that customers or end-users encounter and provide solutions.
- Provide technical support to customers on-site.
- Respond to service requests, answer technical questions, and assist users in resolving IT-related problems.
- Set up and maintain computer networks, including LAN (Local Area Network) and WAN (Wide Area Network) configurations. Troubleshoot network connectivity issues and optimize network performance.
- Create and update network documentation, including network diagrams, configurations, and standard operating procedures (SOPs).
- Maintain accurate documentation with regards to site and network credentials.
- Work closely with other IT teams, including network architects, system administrators, and security professionals, to resolve complex network issues and implement network upgrades or changes.
- Be available for emergency calls and be prepared to respond quickly to critical system failures or network outages.
- Perform testing and quality assurance checks on IT systems to ensure they meet performance and security standards.
- Replace faulty hardware components and ensure that they are properly configured and integrated into the IT environment.
Requirements
- Minimum Grade 12 Qualification
- Diploma, Bachelor’s Degree in Information Technology, Computer Science, Electrical/Electronic Engineering, or a related field will be advantageous
- Drivers License & own Transport/ Reliable transport to and from work
Salary & Benefits
Not specified
Experience
- 5+ years of hands-on experience in IT support, field service, or technical roles.
- Proven experience with on-site hardware/software installation, network setup, troubleshooting, and customer-facing support.
Technical Skills
- Strong knowledge of computer hardware (servers, workstations, peripherals, routers/switches).
- Proficiency in installing, configuring, and troubleshooting operating systems (Windows, Linux) and software applications.
- Experience with network setup, maintenance, and troubleshooting (LAN/WAN, connectivity, performance optimization).
- Familiarity with diagnostic tools, testing procedures, and basic IT security practices.
- Knowledge on 3CX and Opera POS.
Soft Skills and Other Requirements
- Excellent problem-solving and critical-thinking abilities.
- Strong customer service orientation with clear communication skills (verbal and written).
- Ability to work independently, manage priorities, and adapt to varied environments.
- Physical ability to lift equipment (up to 2050 kg) and perform manual hardware work.
- Willingness to participate in on-call/emergency response.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Telecommunication Jobs in Gauteng
In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.
Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.
Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).
The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.
For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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