About the Role

We are seeking an experienced Admin Controller to join our team at Wild Dreams Hospitality’s luxurious property in Dullstroom. As a key member of our administrative team, you will provide critical support to management and ensure the smooth running of our financial and operational processes.

Key Responsibilities

• Maintain employee files, records, and staff information
• Process, track, and file staff leave applications
• Maintain and update staff rosters and attendance records for payroll purposes
• Handle payroll-related queries in conjunction with management
• Support staff training initiatives and related administration
• Manage the staff clock-in system
• Assist with employee onboarding and offboarding administration
• Manage and reconcile petty cash, till floats, and change requests
• Update and distribute daily revenue reports to management and relevant departments
• Monitor daily bank balances and provide updates to senior management
• Conduct and reconcile daily cash-ups and review Night Audit Packs for discrepancies
• Collate, verify, and file invoices, receipts, and supporting documentation
• Scan and submit supplier invoices and summaries for processing
• Audit distribution folios and ensure balancing procedures are completed accurately
• Provide reservations teams with payment, refund, and deposit breakdowns where required
• Track and administer porterage payments, commissions, bonuses, and tips distributions
• Assist the Stock Controller when required
• Manage and maintain company licences, registrations, and compliance documentation
• Coordinate reminders for equipment servicing and maintenance schedules
• Assist with planning and coordination of internal company events
• Safeguard important company documents and records
• Provide administrative support to senior management where required
• Manage postal mail and company correspondence
• Liaise with suppliers and service providers when required
• Conduct supply runs where necessary
• Maintain accurate filing systems and ensure all company documentation is securely stored

Requirements

• Previous experience within administration, bookkeeping, or hotel administration essential
• Strong organisational and time management skills
• Excellent attention to detail and accuracy
• Ability to manage multiple tasks simultaneously in a fast-paced environment
• Strong administrative and record-keeping abilities
• Good communication and interpersonal skills
• Ability to maintain confidentiality and professionalism at all times
• Computer literacy including Microsoft Office essential

Qualifications

• Formal education/certifications (Bachelor’s, LLB, Matric, etc.) not specified in the job posting.