East London: Photography Coordinator

About the Role

The East London Photography Coordinator will be responsible for supporting the day-to-day operations of our photography studio, ensuring seamless customer experiences and efficient workflow. This role requires a highly organized individual with excellent communication skills and a passion for learning.

Key Responsibilities

• Making sure the waiting area, workspace and studio are neat and tidy
• Assisting customers with queries and orders promptly
• Phoning customers and SMS on Bulk SMS system for collections
• Ensuring all deadlines and quality standards are met and customers are communicated with regularly through the process
• Understanding and implementing all policies, procedures and quality standards
• Ensuring stock is replenished and reordered timeously
• Operating and maintaining the necessary machinery
• Continually advance your product knowledge and that of other employees
• Working hands on, servicing customers and overseeing the coordination of deliverables
• Preparing all required paperwork, including forms, reports and schedules in an organised and timely manner
• Driving areas of growth, particularly schools, framing and photography sales
• Co-ordinating the school/ pre-school/ crèche and studio operations
• Making sure all procedures are followed and growing the base of the school business

Requirements

• Eagerness to learn
• Service-oriented with a customer-first attitude
• Highly organized, able to manage multiple orders/jobs in
• Able to manage up and prepare logistics for the Photography team
• Computer literate: MS Office (Word, Excel & Outlook) – intermediate level