eThekwini: Regional General Manager (RGM) Kia South Africa (Pty) Ltd – KZN posted by Motus Corporation

Job Description The Regional General Manager is responsible for leading and managing franchising operations within the assigned region to drive sustainable business growth. The role ensures compliance with franchise standards, optimises dealer performance, strengthens franchisee relationships and supports network expansion while maintaining Kias brand integrity. Duties & Responsibilities: Franchise Management & Growth Lead franchise recruitment, onboarding, and development initiatives Identify expansion opportunities and support dealer network growth Drive regional business development strategies Dealer Performance & Operations Monitor and evaluate franchisee performance against KPIs Implement performance improvement plans to optimise profitability Ensure alignment with Kia Importer Multi Franchise operational standards Compliance & Governance Conduct franchise compliance audits and ensure adherence to brand standards Ensure alignment with franchise agreements, policies, and regulatory requirements Mitigate risks through governance and control processes Stakeholder & Relationship Management Build and maintain strong relationships with franchisees and key stakeholders Resolve conflicts and escalate issues where required Collaborate cross-functionally with Sales, Finance, and Operations Strategic Planning & Reporting Conduct market analysis and identify trends and opportunities Provide regional performance reports and insights Contribute to strategic planning and decision-making Skills Required: Strong leadership and people management capability Excellent communication and negotiation skills Strong analytical and strategic thinking ability Relationship management, collaboration and stakeholder engagement skills Financial and commercial acumen Problem-solving and decision-making capability Organisational and project management skills Ability to multitask and adapt in a dynamic environment Qualifications Minimum Requirements Bachelors degree in business management or related field Minimum 5 years experience in franchising, retail, or dealer network management Proven track record in franchise operations and performance management Strong knowledge of franchise business models and processes Advantageous Knowledge of franchise legislation and compliance frameworks Experience in the automotive industry Proficiency in MS Office and CRM systems Additional Information Role based in KZN and requires regional travel and engagement across the Kia dealer network High-impact role contributing to Kias growth and network strategy Exposure to executive-level decision-making and cross-functional leadership