Gauteng: 1x Spa Manager / Senior Aesthetic Therapist / Somatologist URGENTLY needed in Rosebank. posted by Spa Sense

The Opportunity

CANDIDATE PROFILE

• Impeccably presented with a refined, professional demeanour.
• Passionate about advanced skincare, aesthetics, and results-driven treatments
• Detail-oriented with a commitment to excellence
• Confident, discreet, and able to engage a high-value clientele
• Self-motivated with the ability to thrive in a high-performance environmen

QUALIFICATIONS

• Minimum 4+ years’ experience in a Medical-Aesthetic or Luxury Spa environment
• Proven experience supporting medical professionals and/or managing a high-end Spa
• Advanced knowledge of professional skincare brands (e.g. SkinCeuticals, DemaQuest)
• Proficiency in aesthetic technologies, including:
• Microneedling
• Laser treatments
• Skin tightening and Radio Frequency devices
• Minimum 2+ years’ experience using the ZENOTI Clinic/Spa booking system
• Strong client service ethos with excellent communication and interpersonal skills
• Demonstrated leadership capability and team development experience
• Commercial awareness with a strong ability to drive sales and client growt

WHAT WE OFFER

• A position within a luxury, medically led aesthetic brand
• Exposure to advanced technologies and cutting-edge treatments
• A sophisticated working environment aligned with global aesthetic standards
• Career growth within a premium and expanding brand
• Competitive remuneration with performance-based incentives (commission)

RESPONSIBILITIES
 
Client Experience & Relationship Management

• Deliver a personalised, high-touch client journey from consultation through to aftercare.
• Build lasting relationships with a discerning clientele to ensure retention and loyalty.
• Professionally manage client queries and resolve concerns with discretion and care.

Clinical & Treatment Support

• Assist medical doctors with patient preparation, treatment flow, and post-procedure care.
• Perform advanced aesthetic treatments with precision and confidence.
• Maintain impeccable treatment standards aligned with medical-aesthetic protocols.

 
Operations & Leadership

• Oversee daily spa operations to ensure a seamless, luxury-standard environment.
• Lead, mentor, and elevate junior therapists to maintain excellence across the team.
• Manage bookings, scheduling, and clinic flow using ZENOTI.

 
Retail, Sales & Brand Growth

• Drive retail performance through expert product recommendations and consultations.
• Support strategic marketing initiatives and client acquisition efforts.
• Uphold and represent the brand with professionalism and pride.
• Inventory & Administration
• Manage stock control, ordering, and inventory with accuracy and accountability.
• Ensure treatment rooms, equipment, and product displays meet premium standards.