Heidelberg: On site Desktop Engineer

We are seeking a dedicated and customer-focused Onsite Desktop Engineer to provide hands-on technical support and ensure the reliable operation of end-user computing environments. The successful candidate will be responsible for diagnosing and resolving hardware, software, and network-related issues, delivering exceptional onsite support, and maintaining high levels of customer satisfaction. What you’ll do: IT infrastructure support for the butchers, mainly windows desktops. Other systems used at factories support (Training will be provided). Your Expertise: Basic Desktop support. User troubleshooting. End user interaction and assistance Qualifications: Qualification Essential Matric Some basic IT training. Qualifications preferred Windows desktop support Service desk & Ticket logging