Job Description
About the Role
The Workshop Manager will be responsible for overseeing the daily operations of our workshop, ensuring efficient service delivery, and driving business growth through effective sales and customer relations strategies.
Key Responsibilities
- Manage and plan the daily operations of the workshop, identifying deviations and implementing corrective actions.
- Lead, motivate, and manage workshop staff, technicians, and service sales personnel.
- Establish routines for daily planning and follow-up meetings on WIP and parts availability.
- Conduct regular meetings with workshop staff and technicians.
- Minimise work-in-progress (WIP) to below 50 open job cards and maximise hours sold.
- Develop, implement, and monitor standards and routines, maintaining high levels of cleanliness and organisation in the workshop.
- Monitor the condition of workshop tools and equipment, arranging for purchase, repair, and calibration as required.
- Monitor deviations, initiate corrective actions, and escalate issues when necessary.
- Promote and ensure compliance with Dealer Operating Standards to maintain consistent quality across all business areas.
- Manage workshop facilities and HSE in collaboration with the Safety Officer, safety staff, and safety committee.
- Create and manage working time schedules and shift planning.
Requirements
- Matric
- Minimum of 5 years’ experience in a similar role
- Diesel Mechanic Certificate
- Code 14 driver’s licence
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Sales Jobs in Kwazulu-Natal
In Kwazulu-Natal, the automotive sales industry is typically characterised by a strong demand for skilled professionals to drive revenue growth and customer satisfaction. Generally, this involves working with car buyers to understand their needs, showcase the features and benefits of various vehicles, and ultimately closing deals.
Typically, salaries for automotive sales roles in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Commonly, entry-level positions may offer salary ranges between R200 000 to R300 000 per annum, while more senior roles can command higher figures, often ranging from R400 000 to over R600 000 per year. However, it is essential to note that these are broad estimates, and actual salaries can differ significantly depending on individual circumstances.
Common skills required for automotive sales roles include strong communication and interpersonal skills, the ability to work under pressure, a solid understanding of product knowledge, and basic business acumen. Additionally, many employers also place a high value on candidates with experience in customer service, negotiation, and sales performance management. In some cases, proficiency in industry-specific software or technologies may also be beneficial.
The automotive industry is often found in sectors such as financial services, technology, manufacturing, and after-sales support. Many companies in these industries employ automotive sales professionals to drive revenue growth, expand their product offerings, and build strong customer relationships.
For those interested in pursuing a career in automotive sales, there are several opportunities for development and advancement. Typically, this involves starting in an entry-level role, working up the ranks through training and performance-based promotions, and eventually taking on leadership or management responsibilities. Common career progression paths may include roles such as sales team leader, product specialist, or even general manager of a dealership or distribution centre. With dedication and hard work, individuals with the right skills and attitude can build successful careers in this dynamic and rewarding field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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