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South Africa: Reserve / Hospitality General Manager posted by Career Pathfinders

Job Description

About the Role

Career Pathfinders is seeking an exceptional Hospitality General Manager to lead our tourism operations in a 400 000 Ha Game Reserve in Mozambique’s Great Rift Valley. As a high-profile leadership role, you will be pivotal in shaping the future of sustainable tourism in the region, reporting directly to the CEO. With extensive technical expertise in safari tourism and a proven track record of exceptional leadership, we are looking for an individual who can deliver world-class standards while prioritizing conservation and community values.

Key Responsibilities

• Operational Leadership: Oversee all daily tourism operations, including accommodations, food and beverage, guest services, and maintenance, ensuring seamless coordination and world-class standards.

• Performance Management: Drive operational standards across all teams, fostering a culture of excellence and continuous improvement.

• Systems Implementation: Develop and implement effective operational and management systems to deliver consistent, cost-effective and high-quality outcomes in a remote and challenging environment.

• Team Development: Create an open, safe, and trusted team environment that encourages professional growth and accountability.

• Financial Oversight: Oversee budgeting, resource planning, and staff allocation to ensure financial sustainability and optimal resource utilization.

• Guest Experience: Ensure the delivery of a world-class tourism experience, prioritizing guest safety and satisfaction at all times.

• Feedback Management: Act promptly on guest feedback to enhance service quality and address any issues in a timely manner.

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Requirements

Minimum of 10 years in a senior management role within the safari tourism industry. Direct experience of managing seasonal safari activities, such as camp construction/deconstruction, vehicle maintenance schedules. Demonstrated experience of designing and implementing safari-specific Standard – Operating Procedures (SOPs), performance standards and protocols in remote wilderness locations. Excellent communication, organisational, management and interpersonal skills. Strong financial acumen with experience in budgeting and resource management. Commitment to conservation and community engagement principles. A demonstrable love of the environment and living in wild places.

Qualifications

Formal education/certifications not specified.

Salary & Benefits

Attractive compensation package commensurate with experience ($5000 – $5500 Nett). Comprehensive benefits including travel allowance, housing allowance, and professional development.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in ZA

The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.

When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.

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Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.

The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.

Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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