South Africa: Spa Therapist & Housekeeper – Sj268 posted by HotelJobs

About the Role

We are seeking a highly skilled and experienced Spa Therapist & Housekeeper to join our luxury boutique lodge in the Waterberg Biosphere Reserve. The ideal candidate will be detail-oriented, take pride in their work, and enjoy creating a welcoming environment for guests. This role is centred on delivering beautifully presented, consistently well-maintained guest rooms, while also providing professional spa treatments that complement the guest experience.

Key Responsibilities

• Deliver consistently clean, beautifully presented guest rooms throughout each stay.
• Perform daily servicing, turn downs, deep cleans, and departure cleans to a high standard.
• Maintain room amenities, linen presentation, and overall guest comfort.
• Report maintenance issues promptly to keep rooms in excellent condition.
• Respond to guest requests promptly and professionally.
• Maintain the cleanliness and presentation of all shared guest spaces (lounges, dining areas, walkways, office, etc.).
• Support the wider team in preparing the lodge for arrivals, activities, and daily service.
• Support daily laundry tasks, including washing, drying, ironing, folding, and linen rotation.
• Ensure guest linen is clean, fresh, and well presented.
• Monitor laundry supplies and report low stock when needed.
• Provide professional spa treatments as scheduled, ensuring a calm, relaxing experience for guests.
• Maintain spa equipment, cleanliness, and treatment space readiness.
• Assist with treatment bookings and communicating availability to the Operations Manager.
• Promote spa services and products to increase sales.
• Assist FOH or Butler teams during busy periods or unexpected situations to protect the guest experience.
• Support with simple service tasks such as clearing, resetting, or assisting during meal times when required.
• Maintain a positive, guest-focused attitude when stepping into support roles.
• Assist with basic administrative tasks such as communication, simple record keeping, and stock checks.

Requirements

• Clear criminal record
• Excellent employment track record
• References will be verified
• Excellent English fluency (written & verbal) – non-negotiable
• Highly presentable / take pride in your appearance
• Basic computer literacy and administration skills

Qualifications

None specified

Salary & Benefits

Gross monthly salary, approx. R7,000.00 neg.

DOE & qualifications Plus commission-based on strong sales and high volume therapies increase monthly remuneration

Plus gratuities – participation in the shared tip pool

Lunch and dinner provided during rostered on duty period

Private bedroom in staff housing, with communal bathroom and kitchen facilities

Water and electricity included

Uniform provided, excluding footwear

Self-service laundry facilities available 6 days off per calendar month (May change according to operational needs) + 15 days leave days per annum

Note

The lodge is located within approximately 30km of Vaalwater, reached via a mostly rugged gravel road – successful candidates must be able to arrange their own transport for days off and personal errands.

This is a remote, onsite living position with single accommodation; candidates must be comfortable living in a quiet, rural environment.

Due to the nature of the accommodation and operational requirements: family, children and pets cannot be accommodated.

Must have access to Whatsapp video / Zoom / Microsoft Teams for initial interviews.

Shortlisted candidates will be invited for an in-person interview at the property.

Must be willing to potentially complete a personality and character assessment during the interview process.

Must be willing to potentially undergo a criminal record check and polygraph examination prior to final appointment.

Only South African citizens or applicants with full valid work permits may apply (not ZEP)