South Africa: Spa Therapist & Housekeeper – Sj268 posted by HotelJobs

About the Role

We are seeking a highly skilled and experienced Spa Therapist & Housekeeper to join our luxury boutique lodge in the Waterberg Biosphere Reserve. As part of our team, you will be responsible for delivering exceptional guest experiences through beautifully presented and consistently well-maintained guest rooms, as well as providing professional spa treatments that complement our guests’ stay.

Key Responsibilities

• Deliver consistently clean, beautifully presented guest rooms throughout each stay.
• Perform daily servicing, turn downs, deep cleans, and departure cleans to a high standard.
• Maintain room amenities, linen presentation, and overall guest comfort.
• Report maintenance issues promptly to keep rooms in excellent condition.
• Respond to guest requests promptly and professionally.
• Maintain the cleanliness and presentation of all shared guest spaces (lounges, dining areas, walkways, office, etc.).
• Support the wider team in preparing the lodge for arrivals, activities, and daily service.
• Support daily laundry tasks, including washing, drying, ironing, folding, and linen rotation.
• Ensure guest linen is clean, fresh, and well presented.
• Monitor laundry supplies and report low stock when needed.
• Provide professional spa treatments as scheduled, ensuring a calm, relaxing experience for guests.
• Maintain spa equipment, cleanliness, and treatment space readiness.
• Assist with treatment bookings and communicating availability to the Operations Manager.
• Promote spa services and products to increase sales.
• Assist FOH or Butler teams during busy periods or unexpected situations to protect the guest experience.
• Support with simple service tasks such as clearing, resetting, or assisting during meal times when required.

Requirements

• Basic computer literacy and administration skills.
• Good physical stamina and strong attention to detail.
• Understanding or speaking of the Afrikaans language (desirable).
• Recognised / formal spa therapy qualification (required).
• Own vehicle (required).

Qualifications

• Formal education/certifications are not required for this position.

Salary & Benefits

• Gross monthly salary, approx. R7,000.00 neg.
• DOE & qualifications Plus commission based on strong sales and high volume therapies increase monthly remuneration.
• Plus gratuities – participation in the shared tip pool.
• Lunch and dinner provided during rostered on duty period.
• Private bedroom in staff housing, with communal bathroom and kitchen facilities.
• Water and electricity included.
• Uniform provided, excluding footwear.
• Self-service laundry facilities available 6 days off per calendar month (May change according to operational needs).
• + 15 days leave days per annum.

Working Conditions

• The lodge is located within approximately 30km of Vaalwater, reached via a mostly rugged gravel road.
• Successful candidates must be able to arrange their own transport for days off and personal errands.
• This is a remote, onsite living position with single accommodation; candidates must be comfortable living in a quiet, rural environment.
• Due to the nature of the accommodation and operational requirements: family, children, and pets cannot be accommodated.

Application Instructions

Please submit your application, including a recent CV, copies of relevant certificates, and contactable references for your qualifications. Written reference letters to be included if available. We sincerely value every application submitted.