Job Description
About the Role
We are seeking a highly organised and detail-driven Compliance Officer/ Sales Team Administrator to join our client’s team in Cape Town. This role is ideal for someone who thrives in a structured, compliance-focused environment while supporting a dynamic sales team.
Key Responsibilities
- Manage client onboarding processes (including nCino)
- Verify data and ensure accurate document management
- Collect and manage all KYC, VAT, and tax documentation
- Maintain and update internal compliance procedures
- Support the Branch Manager with compliance documentation
- Assist walk-in clients and provide administrative sales support
- Coordinate and schedule meetings for the sales team
- Support client communication on behalf of the sales team
- Conduct client visits and assist with onboarding and compliance education
- Provide compliance training to regional teams
- Assist in maintaining and updating sales team social media platforms
Requirements & Attributes
Strong understanding of compliance, regulatory standards, and risk management
High attention to detail and strong analytical skills
Excellent communication and interpersonal skills
Ability to work under pressure and meet deadlines
Highly organised with strong administrative skills
Qualifications
None specified
Salary & Benefits
Not mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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