Job Description
About the Role
The Student Success Coach role at Nelson Mandela University aims to develop a high-impact connection with a diverse student body on their journey through university. The successful candidate will actively engage students in developing personalised success plans through goal-directed and collaborative learning experiences, creating a sense of belonging and student ownership that increases retention, persistence, and graduation.
Key Responsibilities
- Student Success coaching
- Internal and external collaboration and communication
- Research
- Policy and procedure development and implementation
- Development and Training
Requirements
- Knowledge of higher education trends, both nationally and internationally with a focus on student success, and student development
- Knowledge of university processes, rules and resources and national legislation related to higher education
- Communication, Interpersonal and conflict resolution skills
- Critical thinking, Problem solving and Decision-making skills
- Presentation and information dissemination skills
- Ability to work collaboratively with a diverse group of students, academics, professional and administrative staff.
- Research knowledge and basic data analysis skills
- Student and learning development knowledge and theories as well as student success strategies
- Experience in case management embedded in ethical and professional practices
- Organisational, technological and administrative skills
- Coaching/advising knowledge or training or experience.
Qualifications
None mentioned.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Education/Training Jobs in South Africa
In the education and training sector in South Africa, one can expect to find a diverse range of roles across various industries. Generally, this field is in high demand due to the country’s growing focus on skills development and human capital growth. Typically, these roles involve creating and implementing curricula, delivering training programs, and assessing learner outcomes.
Salary ranges for education and training professionals in South Africa are often influenced by factors such as experience, company size, and industry sector. Broadly speaking, salaries typically range from R200 000 to R500 000 per annum, although these figures can vary significantly depending on individual circumstances. For instance, experienced professionals working in large corporations or government institutions may earn higher salaries, while those in smaller organizations or non-profit entities may start at lower salary points.
Common skills required for education and training roles include strong communication and interpersonal skills, the ability to design and deliver engaging training programs, and experience with learning management systems. Other essential skills often include project management, adult learning theory, and curriculum development. Technical skills such as proficiency in Microsoft Office or Adobe Creative Suite are also highly valued. In addition, many education and training professionals require a master’s degree or higher in a relevant field, such as education, instructional design, or communications.
The education and training sector is commonly found in various industries, including the technology industry, financial services sector, manufacturing sector, and non-profit organizations. These roles often involve working with government departments, educational institutions, corporate training departments, or private training companies. In addition to traditional industries, there are also opportunities for education and training professionals in the public sector, such as working in government agencies responsible for skills development and labor market policy.
Career progression for education and training professionals in South Africa is often based on gaining experience, building a professional network, and developing advanced skills and expertise. Typically, career paths involve starting as a junior trainer or curriculum developer, moving to senior roles such as program manager or learning designer, and eventually taking on leadership positions such as director of education or training services manager.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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