Job Description
About the Role
We are seeking a dynamic couple to join our team as Lodge Managers / Admin Couple at our Hluhluwe lodge, situated within protected wetlands in KwaZulu Natal. As joint leaders, you will be responsible for the overall management of the lodge, with one partner focusing on operations and guest experience, and the other overseeing administration and accounts. This is a unique opportunity to bring your skills and experience to a live-in position, where meals are provided while on duty.
Key Responsibilities
- Oversee daily lodge operations with a strong focus on delivering exceptional guest experiences
- Host guests and ensure a warm, personalised, and attentive service environment
- Lead and manage lodge staff, maintaining a positive and professional team culture
- Work closely with the Head Chef, overseeing food quality, presentation, and overall dining experience
- Conduct food and beverage stock takes, place orders, and manage stock control
- Manage reservations, guest billing, and general lodge administration
- Handle basic accounting functions, including accounts, reconciliations, and system management (e.g. Pastel)
- Ensure smooth lodge logistics, attention to detail, and consistently high service standards
- Maintain strong communication with owners and align with their operational expectations
Requirements
- 5+ years of experience within a luxury lodge environment
- Proven track record with strong, contactable references (owners will be contacted directly)
- Stable career history
- Strong initiative, common sense, and the ability to read guests and adapt service accordingly
- Excellent interpersonal skills with both guests and staff
- Solid administrative and financial understanding, including reservations and guest billing systems
- Experience with accounting systems (e.g. Pastel) for the administrative partner
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.) not specified in original description, so skipped.
Salary & Benefits
- Salary information not mentioned in original description, so skipped.
Note: As there was no salary information provided in the original job description, I have left this section blank.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in The Big Five False Bay
In the False Bay region, known as The Big Five, the hospitality and catering industry is a significant sector, providing employment opportunities for many individuals. Generally, this field offers a range of job options, from entry-level positions to management roles, across various industries such as tourism, events, and corporate functions. As with any industry, trends can vary, but typically, the demand for skilled and experienced professionals remains steady.
When it comes to salaries in the catering and hospitality sector, it’s common to find a broad range of compensation depending on factors like experience, company size, and industry sector. Generally, entry-level positions may start within the R150 000 – R250 000 per annum range, while senior roles can exceed R600 000 – R1 million per annum. However, please note that these figures are only a rough guide, as actual salaries can vary significantly depending on individual circumstances.
Common skills required for catering and hospitality roles include attention to detail, excellent communication and interpersonal skills, ability to work under pressure, basic knowledge of food safety and hygiene practices, and effective time management. Many employers also place a strong emphasis on teamwork and adaptability, making these qualities highly valued in the industry.
The catering and hospitality sector is commonly found within various industries such as tourism, events, corporate functions, and financial services. These sectors offer a range of career paths, from operations roles to management positions, often involving travel, event planning, and customer service.
Career development opportunities abound in this field, with many employers investing in staff training and development programs. Typically, entry-level professionals can progress to senior roles within 3-5 years, while experienced individuals can take on leadership positions or transition into related fields like hotel management or food production. With the right skills and experience, it’s possible to establish a successful career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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