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Sandton: Lead Receptionist

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Job Description

About the Role

We are seeking a highly skilled Lead Receptionist to join our medical practice in Sandton, Johannesburg. As the first point of contact for patients and visitors, you will be responsible for managing the reception operations and ensuring a seamless experience for all stakeholders.

Key Responsibilities

  • Managing reception operations and ensuring smooth workflow
  • Overseeing appointment scheduling (in-person and virtual consultations)
  • Handling high email volumes and patient communication
  • Supporting doctors with administrative coordination
  • Assisting with patient accounts and outstanding payments
  • Working closely with small team to maintain efficiency and service excellence

Requirements

Minimum of 5 years of working experience as a receptionist or front desk within a medical practice. Computer literacy and practice management systems are essential.

Qualifications

Formal education/certifications not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in North Johannesburg

In North Johannesburg, the administrative sector is a thriving industry, with various companies employing clerical and secretarial staff to support their operations. Typically, job seekers can expect to find a range of opportunities in this field, from small businesses to large corporations. Generally, administrative professionals play a vital role in ensuring the smooth running of an organisation’s day-to-day activities.

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The salary range for admin and clerical roles in North Johannesburg is typically broad, with experience, company size, and industry sector being significant factors that can affect actual salaries. For example, someone with 2-3 years of experience in a small business may earn around R200,000 to R300,000 per annum, while an experienced administrator in a large corporation could earn upwards of R500,000 to R600,000 or more per year. However, it is essential to note that these are general estimates and can vary significantly depending on individual circumstances.

Common skills required for admin and clerical roles include proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and the capacity to work independently with minimal supervision. Other essential skills may include data entry, bookkeeping, or customer service experience, depending on the specific job requirements. Generally, having a strong foundation in English language and literature is also highly valued.

Many industries employ administrative staff, including financial services sector, technology industry, manufacturing sector, and healthcare services. In these sectors, admin professionals often support teams of professionals, manage office operations, and provide critical back-office support to ensure the smooth delivery of services.

Career development opportunities for admin and clerical staff are numerous, with many individuals progressing into leadership roles or specialising in specific areas such as human resources, payroll, or accounting. With experience and further training, professionals in this field can expect to take on more complex responsibilities, lead teams, and pursue senior administrative positions.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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How to Apply

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