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Cape Town City Centre: Reservations agent – air crew

Job Description

What You Bring Minimum 3 to 5 years experience in hotel reservations or hotel operations Previous experience within a 200-plus key hotel environment (essential) Proven experience managing aircrew and all business segments Strong understanding of hotel billing procedures and invoicing Experience using PMS and hotel reservation systems Advanced Microsoft Excel and strong computer literacy Excellent administrative and organisational skills Strong attention to detail and financial acumen Strong relationship-building and communication skills Ability to work independently and under pressure with quick turnaround times What You Will Do Manage all reservations for aircrew, shipping crew, mining, production, project and ad hoc contracted business Process high-volume reservations accurately within strict turnaround times Manage rooming lists, manifests, crew allocations and last-minute amendments Coordinate all booking changes, extensions, cancellations and operational requests Maintain accurate billing instructions, contracted rates and client profiles Verify all charges and billing instructions prior to invoicing Liaise with airline coordinators, shipping agents, travel partners and corporate stakeholders Coordinate transport schedules, meal requirements and VIP logistical arrangements Prepare daily, weekly and monthly production and reservations reports Maintain audit-ready documentation and accurate filing systems

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About Admin / clerical / secretarial Jobs in Cape Town Region

The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.

In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.

Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.

These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.

Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

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