Job Description
About the Role
We are seeking a highly organized and customer-focused Sales & Marketing Coordinator to join our team at an iconic hotel in Cape Town. The successful candidate will provide key liaison support, maximize revenues through effective communication with customers, and optimize the efficiency of the Sales & Marketing Department.
Key Responsibilities
- Establish effective customer relationships and handle enquiries and requests either personally or over the phone.
- Assist the Sales Team by making reservations at the hotel for FIT’s / groups / conferences, preparing rate proposals, and following up on the business to ensure revenue.
- Handle non-residential conference queries and ensure enhanced business.
- Maintain and ensure regular update of the team’s customer database as well as all incoming guest queries.
- Assist & maintain an efficient administration system within the department.
- Ensure an efficient and accurate system, both manual and electronic, for maintaining record of key data and documentation.
- Assist the Commercial Sales Manager/Director of Sales with generation of MIS and other departmental reports.
- Responsible for the inventory management of all sales aids.
- Involved with Health & Safety within the department, anticipating possible and probable hazards and conditions, and ensuring compliance with directives.
- Continuously endeavour to improve the department’s efficient operation and knowledge of own job function.
Requirements
- Diploma / Degree from a reputable hotel school
- 1 Year experience in a similar position
Qualifications
- Additional language advantageous (if applicable)
Salary & Benefits
- Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Western Cape
In the Western Cape, South Africa, administrative and clerical roles are a common sight across various industries. Typically, these positions are found in offices, where employees provide administrative support to teams, manage day-to-day operations, and maintain accurate records. Generally, this field is considered stable, with demand for skilled administrators continuing to grow.
When it comes to salary expectations, it’s essential to note that salaries can vary widely depending on factors like experience, company size, and industry sector. A broad range for an entry-level administrative position in the Western Cape would typically be between R300 000 to R500 000 per annum, although this figure may not reflect actual salaries at specific companies. Experienced administrators can expect higher earnings, often falling within a salary bracket of R600 000 to R1 200 000 per annum.
Common skills required for administrative and clerical roles include proficiency in Microsoft Office software, excellent communication and organisational skills, attention to detail, and the ability to maintain confidentiality. Other essential skills often include basic bookkeeping and accounting knowledge, as well as experience with human resources management systems. In some cases, experience with project management tools or language skills (e.g., Afrikaans, English, isiXhosa) may be beneficial for administrative roles in certain industries.
These types of roles can be found across a range of sectors, including financial services, technology, manufacturing, and public administration. The demand for skilled administrators is often driven by the need for efficient operations and effective communication within these sectors.
Career progression opportunities for administrative and clerical staff are varied, with many employees moving into supervisory or management positions over time. Others may choose to specialise in a particular area of administration, such as human resources or financial administration, or pursue further education to transition into related roles like accounting or business studies. With experience and skills development, administrators can advance their careers and take on more senior roles within organisations.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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