Job Description
About the Role
Our client, a leader in the financial services industry, is seeking an experienced ICT Digital Engagement Specialist to join their team based in Durban. The successful candidate will be responsible for reviewing and improving existing systems, developing strategies for improvement, and implementing new systems to meet business needs.
Key Responsibilities
- Conduct periodic reviews of existing systems and applications for effectiveness and efficiency in meeting business needs, development of strategies for improvement
- Scope development requests and requirements from business, evaluate through feasibility study for adoption decision making
- Identify member challenges and restraints of use/ease of access to systems.
- Plan, scope, document and oversee system improvements through enhancement, integration or interfacing of existing systems, as well as implementation of new systems for adoption (Mobile app, website, CRM, doc. management, financial systems, etc.)
- Intermediate development level required (SQL queries & updates, Visual Basic, C#, HTML)
- Interdisciplinary system solution architecture understanding required (Eg. Microsoft, Unix, SQL, APIs, Apache, IIS)
- Liaison to development support team and internal staff for feedback, as well as soliciting inter-department end-user feedback to ensure high accuracy of development undertakings.
- Ensure thorough system and UAT testing is conducted in collaboration with external vendors/developers and responsible staff, prior to release.
- Documentation Formulation of any new systems documentation, review and update existing, and drawing of schematics and diagrams for clear understanding of structures.
- Database Management (Security, migrations, mergers)
- Driving Data Quality initiatives (3rd party enrichment, mandatory fields, procedures, OCR existing documents, standardisation, identification of missing fields and corrective plans)
- Building Data warehouse & marts, PowerBI reporting
- Establish and ensure adherence to best practice guidelines of System Development Life-Cycle (SDLC) of all business applications.
- Good project management skills, and able to follow Agile
- Development and Project management methodologies, defining, clearly communicating and following up milestones, to execute high significant organisational-wide application changes. implement standards of compliance and good practice, taking into account audit recommendations, as well as SOC2 compliance.
- Factor in security, audit, and Disaster Recovery requirements in all projects.
- Interdisciplinary system solution architecture understanding required (Eg. Microsoft, Unix, SQL, APIs, Apache, IIS)
- Sound knowledge of IT systems (hardware, software, databases, networking, security), strategic thinking, excellent analytical and problem-solving abilities.
- Report on performance against budget ensuring strict compliance to agreed budgets
- Review and approve system development billing items against known and documented work performed with providers.
- Demonstrates a comprehensive and thorough knowledge and understanding of business systems development and enterprise architecture.
- Numeracy and attention to detail.
- Demonstrates well developed analytical ability and ability to resolve conflicting demands from more than one source
- Demonstrates the ability to communicate meaning, relevance and implications of ICT systems development processes and enterprise architecture to non-technical people. Demonstrates commitment to teamwork, service, integrity and confidentiality.
- Effective influencer through persuasion and negotiation
- Able to identify trends in technology development, identify opportunities for adding value and facilitate practical implementation of appropriate systems architecture
- Demonstrates the ability to understand ICT systems and identify solutions for systems optimisation.
- Is customer service and operations focused
- Demonstrates ability to prioritise and plan work, handle a diversity of tasks simultaneously, meet deadlines consistently, manage projects and cope under pressure.
Requirements
- Matric
- Tertiary qualification at NQF Level 7 with ICT majors
- Microsoft SQL, IIBA Certified Business Analysis Professional (CBAP), INCOSE Expert Systems Engineering Professional (ESEP), DEAC Certified Enterprise Architect (CEA)
- 5 years ICT security experience in a Systems Development Environment
Qualifications
- Formal education/certifications. If NONE mentioned, SKIP this entire section
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Kwazulu-Natal
The IT and computer industry in Kwazulu-Natal is generally thriving, with a strong demand for skilled professionals to drive technological advancements and support business growth. Typically, the job market is characterized by a high level of competition, with many talented individuals vying for positions in this field. Commonly, this competitiveness results in attractive salary packages that reflect the industry’s value.
Salary ranges for IT and computer professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may command salaries within the range of R300 000 to R600 000 per annum, while senior positions or those in larger companies can expect salary ranges of up to R1 million or more. Experience, qualifications, and specific job requirements often influence actual salaries, so it is essential to research market rates for your desired role.
Common skills required for IT and computer professionals include proficiency in programming languages such as Java, Python, or C++, strong understanding of data structures, algorithms, and software engineering principles, and experience with cloud computing platforms like AWS or Azure. Additionally, many employers require IT professionals to possess excellent problem-solving skills, be able to communicate technical concepts effectively, and have a strong foundation in computer systems and networking fundamentals.
The IT and computer industry is a significant contributor to various sectors in Kwazulu-Natal, including the financial services sector, technology industry, manufacturing sector, and more. These industries often require skilled professionals to support their digital transformation initiatives and maintain competitiveness in today’s fast-paced technological landscape.
Career development opportunities for IT and computer professionals in Kwazulu-Natal are numerous, with many institutions offering training programs, certifications, and apprenticeships to enhance skills and knowledge. Typically, career progression involves taking on more senior roles, specializing in specific areas of expertise, or transitioning into leadership positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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