Job Description
About the Role
We are seeking a Junior Customer Service Representative to join our team at King Shaka International Airport. As a key member of our customer service team, you will be responsible for delivering exceptional customer service, assisting walk-in clients, and supporting daily branch operations.
Key Responsibilities
- Provide front counter customer service and drive sales of products and services
- Manage vehicle rentals, bookings, and related administration
- Conduct daily stock checks and ensure accurate record-keeping
- Coordinate vehicle deliveries, collections, and movement control
- Perform vehicle quality checks (mechanical condition and damages)
- Assist with claims and changeover processes
- Ensure smooth daily branch operations
- Maintain accurate data capturing and general administrative duties
- Support profitability through cost control and operational efficiency
Requirements
- Grade 12 (Matric) or equivalent
- Valid Code B or EB driver’s license with own reliable transport
- Computer literate (MS Office, including Excel)
- Willing and able to work shifts and weekends
Qualifications
- None mentioned in the original job description.
Salary & Benefits
Basic Salary: R8 000 – R9 000 per month
Airport Allowance: R400 per month
Incentives (performance-based)
Overtime (as required)
Medical Insurance
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in eThekwini
The transport and logistics sector in eThekwini is experiencing steady growth, driven by the increasing demand for efficient supply chain management and the expansion of various industries such as manufacturing, technology, and financial services. This growth creates a range of job opportunities for individuals looking to pursue careers in this field.
Typically, salaries for transport and logistics professionals in eThekwini fall within broad ranges, often depending on factors like experience, company size, and industry sector. For instance, entry-level positions may start around R300 000 – R400 000 per annum, while more senior roles can range from R600 000 – R1 million per year. However, salaries can vary significantly depending on the individual’s qualifications, skills, and level of experience.
Common skills required for transport and logistics roles in eThekwini include a valid driver’s license, proficiency in Microsoft Office, good communication and problem-solving skills, and the ability to work effectively in a team environment. Other essential skills may include knowledge of transportation regulations, warehouse management systems, and inventory control procedures. Additionally, experience with logistics software, such as transportation management systems or supply chain management platforms, is often highly valued.
The transport and logistics sector is a significant employer across various industries, including manufacturing, technology, and financial services. Companies in these sectors often require professionals to manage the movement of goods, supplies, and equipment, ensuring timely delivery and efficient use of resources. Other common industries that employ transport and logistics personnel include retail, construction, and healthcare.
For those looking to pursue a career in transport and logistics, there are various opportunities for professional development and growth. Many companies invest in training programs to upskill their employees, which can lead to promotions or new roles within the company. Additionally, certifications like the Certified Logistics Professional (CLP) or the Supply Chain Management Professional (SCMP) can enhance job prospects and career advancement possibilities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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