Durban: Tax Supervisor posted by Sharon Nurock Recruitment cc

About the Role

The Tax Supervisor will be responsible for preparing high-volume tax returns accurately and within internal timelines, while also navigating SARS e-Filing at expert level and overseeing the day-to-day work of Tax Clerks and Administrators.

Key Responsibilities

• Prepare personal tax returns (ITR12, IRP6, ITR12T) or company tax returns (ITR14, IRP6, IT14SD) at the volume and speed the department requires – accurately, completely and within internal timelines.
• Populate tax computation formats correctly and completely.
• Work through a high volume (3000+ clients) of returns without sacrificing accuracy or filing discipline.
• Submit all completed returns to the Manager or Partner for approval.
• Self-check all work before submission – returns submitted for approval must be correct, complete and formatted to the firm’s standard.
• Operate SARS e-Filing at expert level.
• Submit returns, process payments, respond to e-Filing correspondence, manage assessments, handle audit notifications and navigate all e-Filing functions independently and accurately.
• Monitor client e-Filing accounts for new correspondence, assessments, penalties and SARS queries.
• Guide and train Administrators on e-Filing navigation and best practice.
• Oversee the day-to-day work of all Tax Clerks and Tax Administrators in the supervised team – ensuring every team member has work, understands their tasks and is operating at their grade.
• Assign tasks to Clerks and Administrators appropriately.
• Monitor output quality and turnaround time across the team.
• Plan and distribute the team’s workload across active tax engagements – every return, every tracker, every deadline is assigned, scheduled and monitored.
• Prioritise work based on internal deadlines, client urgency and team capacity.
• Use Infinity as the primary planning and monitoring tool.
• Train Clerks on initial workflow steps, framework preparation and document management.
• Train Administrators on return preparation procedures, e-Filing efficiency and workflow discipline.
• Support every team member’s bi-annual T&D session.
• Escalate all tax advice, client technical questions, disputed assessments, complex SARS queries and any matter requiring a tax opinion to the Manager or Partner.
• Ensure Clerks and Administrators know to escalate questions they cannot answer to the Supervisor.
• Update personal workflow entries in Infinity in real time at every stage of every engagement.
• Monitor the team’s Infinity entries as part of the daily supervision cycle — identify gaps, stale entries and missed steps immediately and resolve them.
• Ensure every Administrator and Clerk in the team updates Infinity immediately upon completing each step.
• Work with the Process Management team – respond to daily reports and gap flags promptly.
• Ensure all documents, returns and correspondence are saved and filed in accordance with the firm’s document management standards.
• Monitor filing discipline across the team.
• Flag any filing gap or document management failure to the Manager.

Requirements

• Degree or Diploma in Accounting, Taxation or a related field.
• Tax Technician Certification or equivalent.
• B.Com with a Tax major, Higher Certificate in Taxation, or formal Tax Certification, a strong advantage.
• Minimum 2 to 3 years in a tax production role – personal or company.

Qualifications

No qualifications mentioned.