Job Description
About the Role
The Reservationist role at our Franschhoek establishment is a critical part of our front office team, responsible for managing the full reservations process to ensure seamless guest experiences.
Key Responsibilities
- Manage all bookings accurately and promptly
- Coordinate with operations and sales teams to meet guest requirements
- Record bookings correctly within the system
- Ensure prompt communication with guests regarding their booking status
- Secure payments in line with company procedures
Requirements
- Previous reservations or front office experience in a hotel, lodge, or hospitality environment
- Working knowledge of a Property Management System (PMS)
Qualifications
- Formal education/certifications not specified
How to Apply
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