Gravelotte: Lodge Manager

This luxury safari lodge set within a private Big Five reserve, offers an intimate and immersive bush experience with a strong focus on personalised guest service, exceptional attention to detail, and high-end hospitality. The ideal candidate for the position is a hands-on, guest-focused leader with strong operational and team management skills, capable of ensuring seamless day-to-day lodge operations while consistently delivering an elevated and memorable guest experience. Core Criteria: Diploma or degree in Hospitality Management or related field 5 years in a senior management role in a lodge or luxury hospitality setting Sound knowledge of all lodge departments (F&B, Housekeeping, Front Office, Maintenance, etc.) Financial acumen, including budgeting and cost control Strong leadership, team management, and problem-solving skills Excellent guest service and communication skills Computer literate (MS Office, PMS & POS systems) Familiarity with lodge management systems (e.g. ResRequest, Semper, PANstrat) Fluent in English (Afrikaans or other local language an advantage) Valid drivers license; ability to work flexible shifts and live on-site Working Conditions: Lodge-based role with on-site accommodation provided Required to work shifts, weekends, and public holidays Remote area with limited access to town facilities