Johannesburg North: Store Manager posted by Medellin Gentleman Groomers Cedar Square

Company Description Medellin Gentlemen Groomers is a grooming brand focused on delivering high-quality, modern grooming services and products for men. The company emphasizes a stylish, comfortable environment where clients can enjoy professional grooming experiences. The team is dedicated to excellent service, attention to detail, and consistency in every interaction.Role Description The Store Manager role at Medellin Gentlemen Groomers is a full-time, on-site position based in Johannesburg. The Store Manager oversees daily store operations, including opening and closing procedures, staff scheduling, and floor supervision to ensure a smooth client experience. This role is responsible for leading and coaching the team, monitoring service standards, handling customer feedback, and resolving concerns promptly and professionally. The Store Manager manages inventory, coordinates with suppliers, and supports retail merchandising and promotions to drive sales and profitability. The role also includes monitoring store cleanliness and presentation, implementing loss prevention practices, maintaining basic administrative records, and ensuring compliance with company policies and local regulations.QualificationsStrong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on building lasting client relationships.Proven Store Management experience, preferably in retail, grooming, or hospitality environments.Clear and professional Communication.