Job Description
About the Role
The Facilities & IT Support role is primarily responsible for providing day-to-day IT support and coordinating IT-related assistance across the organisation, including remote support for branches outside of Johannesburg. The successful candidate will be an administrative, technical, and coordination-focused individual who can provide excellent customer service to employees across all branches.
Key Responsibilities
- Provide first-line IT support to employees across all branches.
- Log, monitor, and manage IT support tickets, ensuring proper escalation to the Managed Services Provider (MSP) where required.
- Assist with basic troubleshooting, including printers, desktops, connectivity issues, and workstation setup.
- Set up, configure, and maintain office IT equipment, including desktops, laptops, workstations, printers, and network devices.
- Support remote users and branches with IT-related issues.
- Monitor and maintain IT asset tracking and ensure accurate maintenance of the Company asset register.
- Conduct basic network connectivity checks and escalate technical issues where necessary.
- Provide remote and occasional on-site support to the Cape Town and Pietermaritzburg branches.
- Travel occasionally to branches for planned support, maintenance coordination, or issue resolution.
Requirements
Basic IT qualification or relevant facilities related certification, preferred. Some exposure to facilities management, IT support, or office administration (formal experience is not required, but preferred). Basic understanding of building maintenance, vendor coordination, and office operations. Familiarity with IT troubleshooting (ticketing systems, setting up workstations, resolving minor IT issues), preferred.
Qualifications
Matric Certificate.
Salary & Benefits
R 10 000 to R 15 000 per annum, plus Basic Medical Aid Pension Fund.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Ekurhuleni
Ekurhuleni, the economic hub of Gauteng province, is home to a thriving IT and computing industry. As with many parts of South Africa’s tech sector, job seekers in Ekurhuleni can expect to find a wide range of opportunities in this field. Typically, IT and computing jobs are in high demand due to the growing need for digital solutions across various industries.
Generally, salaries for IT and computing professionals in Ekurhuleni tend to fall within broad ranges, with experience, company size, and industry sector affecting actual salaries. For instance, junior positions may start around R300 000 – R500 000 per annum, while senior roles can exceed R1 million. However, these figures are only a rough guide, as actual salaries can vary significantly depending on individual circumstances.
Common skills required for IT and computing roles in Ekurhuleni include proficiency in programming languages such as Java or Python, knowledge of software development methodologies like Agile, experience with cloud platforms like AWS or Azure, understanding of data analytics tools like Excel or Tableau, and familiarity with operating systems like Windows or Linux. Additionally, strong problem-solving skills, attention to detail, and excellent communication abilities are often essential for success in this field.
The technology industry is one of the main sectors that commonly employs IT and computing professionals. Financial services sector companies, manufacturing firms, and government agencies also require a range of technical expertise to operate effectively in today’s digital landscape. Other industries, such as healthcare and education, may also be significant users of IT solutions.
For those looking to develop their careers in this field, there are numerous opportunities for growth and development. Typically, career progression involves moving into more senior roles, taking on leadership responsibilities or specializing in a particular area of expertise. Many companies offer training programs, mentorship schemes, and online courses to help employees upskill and reskill. With the ever-evolving nature of technology, it’s essential for IT professionals to stay adaptable, curious, and committed to lifelong learning.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Job Alerts
Never miss a job! Get daily alerts matching your preferences.
📧 Why Subscribe?
- Get notified instantly when new jobs match your criteria
- No registration required - just your email
- Daily digest of relevant opportunities
- Free forever - never miss your dream job
- Unsubscribe anytime with one click
Your email is safe with us. We only send job alerts and never spam. Unsubscribe anytime with one click. No registration, no account required.
Jobseeker Tip
Apply early, keep your CV ready, and search using both job title and location. Example: Admin Johannesburg.
Interview tips
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Gauteng: Senior Accountant posted by Network Finance
Posted June 18, 2026
View jobGauteng: Finance Manager posted by Network Finance
Posted June 18, 2026
View jobMidrand: Group Accountant posted by Network Finance
Posted June 18, 2026
View jobGauteng: Financial Accountant posted by Network Finance
Posted June 18, 2026
View jobJohannesburg North: Senior Accountant posted by Network Finance
Posted June 18, 2026
View jobSouth Africa: Sales Representative posted by Dante Personnel
Posted June 18, 2026
View job
Browse Employers
Job Alerts