Job Description
About the Role
The Store Admin Manager position at our Shelly Centre (New Store) is a critical role that requires a strong administrative background and retail experience. You will be responsible for managing company administration policies and procedures, ensuring the profitability of the store, and assisting in the implementation of group standard operating procedures.
Key Responsibilities
- Assist the Store Manager with any reasonable duties in the trading routine and optimising the operations of the store
- Manage goods in transit as directed by Dis-Chem procedures
- Manage branch shrinkage and consumables expense within store objectives
- Continuously report and encourage new loyalty signups
- Manage human resource processes, submissions, and documentation for the entire business unit, in compliance with standard operating procedures
- Take ownership of the workforce management system (KRONOS) within the business units
- Ensure company performance management systems are implemented and executed as directed by company policy
- Manage store cash resources, daily takings
- Monitor transaction integrity throughout the branch by effective implementation and evaluation of adherence to company internal control procedures
- Manage cashier service levels and cashier productivity rates
- Manage goods receiving function, direct and indirect credits function within the business unit
- Ensure transaction integrity for incoming goods receipts and outgoing returns throughout the business unit
- Assist with budget preparation and maintenance within the store
Requirements
- Minimum of 3 years retail experience in Receiving, Front shop operations, Customer Service, Human Resource Management, and store administration
- Minimum of 2 years management experience of a staff complement of around 8
- Computer literate MS Office
- Willing and able to work retail hours
Qualifications
No formal education or qualifications are required for this role.
Salary & Benefits
Market-related salary. Medical aid, Provident fund, and staff account provided.
Competencies
- Store retail admin and management experience, relating to receiving, capturing, till operations, cash office, and customer service
- Strong command of the English language
- Basic financial skills – GP, mark-up, VAT, etc.
- Effective interaction with suppliers, management, reps, and staff
- Strong analytical skills and time management
Special Conditions of Employment
- Willing and able to work retail hours
- Local travelling valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in South Africa
The retail and wholesale sectors in South Africa are experiencing steady growth, driven by the increasing demand for goods and services from a diverse consumer base. Typically, these industries offer stable employment opportunities with competitive salaries. However, job security can vary depending on factors such as economic performance and industry trends.
When it comes to salary ranges, it’s essential to note that compensation packages can differ significantly based on experience, company size, and industry sector. Generally, retail professionals in South Africa can expect a salary range of R400 000 to R600 000 per annum, with top performers earning upwards of R800 000 or more. However, these figures are subject to variation, and actual salaries may be lower or higher depending on individual circumstances.
In the retail and wholesale sectors, common skills in demand include excellent communication skills, a strong attention to detail, and ability to work well under pressure. Retail professionals typically require basic math skills, a good understanding of customer service principles, and proficiency in using point-of-sale systems. Additionally, knowledge of inventory management, supply chain logistics, and data analysis are often essential for success in these roles.
The retail and wholesale industries commonly employ staff across various sectors, including financial services, technology, manufacturing, and e-commerce. In the financial services sector, retail professionals may work as customer service representatives or help desk assistants, while those in the technology industry might support sales teams or manage online store operations. In manufacturing and e-commerce, roles often involve inventory management, logistics coordination, and supply chain optimization.
Career progression opportunities in the retail and wholesale sectors are generally good, with many companies providing training and development programs to enhance skills and advance career prospects. Typically, staff may start as entry-level sales assistants or customer service representatives and progress to more senior roles such as team leaders, operations managers, or specialist advisors. With experience and industry knowledge, professionals can also consider transitioning into management or leadership positions within the company or exploring opportunities in related fields like business development or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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