Job Description
We are seeking an experienced and results-driven Sales Manager to lead retail operations, drive revenue growth, and expand market share. This role is responsible for developing and executing sales strategies, leading high-performing teams, and ensuring exceptional customer experience across all touch points.
Key Responsibilities
Revenue Growth & Strategy
- Develop and implement sales strategies to achieve revenue and growth targets
- Drive execution of regional action plans and align team performance to strategic objectives
- Monitor and analyse sales trends, identifying opportunities for growth
- Lead new product launches and ensure strong product knowledge across teams
- Expand and manage key sales programmes and new business revenue streams
Customer Acquisition & Retention
- Identify and secure new business opportunities while strengthening existing customer relationships
- Implement effective sales and marketing initiatives to enhance customer engagement
- Resolve customer queries and complaints professionally and efficiently
- Ensure consistent delivery of high-quality customer service to support retention
People Management
- Lead, coach, and develop a multi-disciplinary team across sales and operations
- Set clear KPIs and performance targets, monitoring progress and driving accountability
- Support recruitment, onboarding, and ongoing training of team members
- Foster a high-performance culture focused on continuous improvement and development
Operational & Resource Management
- Oversee store operations, including stock control, equipment maintenance, and scheduling
- Ensure compliance with health and safety standards and relevant legislation
- Manage stock levels, ordering processes, and periodic stock takes
- Conduct regular team meetings and manage performance, discipline, and development processes
Administration & Reporting
- Oversee daily financial and operational administration, including invoicing, banking, and reporting
- Analyse sales and operational reports to inform decision-making
- Ensure compliance with internal procedures and regulatory requirements
- Maintain accurate records and manage reporting obligations
Technical & Product Oversight
- Inspect products and verify service quality where required
- Interpret technical reports and provide clear feedback to customers
- Support operational teams with technical guidance when necessary
Minimum Requirements
- Matric (Grade 12)
- Minimum 5 years sales experience, with at least 3 years in a retail environment
- Proven track record in achieving sales targets and managing teams
- Valid drivers licence
Advantageous
- Additional management or leadership training
- Experience within the automotive or tyre industry
Key Competencies
Knowledge & Expertise
- Strong understanding of sales and branding principles
- Knowledge of retail operations and product sales
- Understanding of basic labour and health & safety legislation
- Financial and administrative process knowledge
Skills
- Leadership and team management
- Strong sales, negotiation, and customer engagement skills
- Analytical thinking and reporting ability
- Effective communication and presentation skills
- Time management and organisational skills
Behavioural Attributes
- Results-driven and self-motivated
- Confident, professional, and customer-focused
- Strong interpersonal and relationship-building skills
- High level of integrity and attention to detail
- Ability to work collaboratively and lead by example
Please note that only shortlisted candidates will be contacted. Should you not receive a response within 14 days, kindly consider your application unsuccessful.
Your CV will be retained on our database for future opportunities that may match your profile. Candidates are also welcome to submit their CVs directly to .za or register on our website at .za for consideration for future roles.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Service Jobs in Eastern Cape
The automotive service industry is a vital sector in Eastern Cape, South Africa, with numerous opportunities available for skilled professionals. Generally, the job market trends indicate a steady demand for skilled technicians and mechanics to cater to the growing number of vehicles on the road. Typically, this demand is highest in urban areas where there are more residents who own cars.
In terms of salary expectations, it’s common for automotive service roles to fall within broad ranges, typically ranging from R30 000 to R80 000 per annum, depending on factors such as experience, company size, and industry sector. However, these figures are subject to variation, and actual salaries may differ based on individual circumstances. For instance, experienced technicians with specialized skills or those working for larger companies may earn higher salaries.
Common skills required for automotive service roles include mechanical aptitude, problem-solving skills, attention to detail, communication skills, teamwork ability, adaptability, and technical knowledge of various vehicle systems. Typically, candidates with a National Diploma in Mechanical Engineering or Automotive Repair are well-suited for these roles.
The automotive service industry is often associated with the following sectors: manufacturing, logistics, financial services, and technology. These industries frequently require skilled technicians to maintain and repair their fleets of vehicles.
For career development, automotive service professionals can typically progress to senior technician or supervisor roles within a few years of experience. With further training or education, they may also pursue careers in management, sales, or technical training. Often, companies invest in employee development programs, providing opportunities for on-the-job training, workshops, and mentorship schemes.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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