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Pretoria: Collections Agent: VAF

Job Description

About the Role

We are seeking a highly motivated Collections Agent to join our team in Pretoria. As a key member of our collections department, you will be responsible for contacting customers regarding outstanding accounts, negotiating payment arrangements, and following up on overdue accounts.

Key Responsibilities

  • Contact customers regarding outstanding accounts via telephone, email, SMS, and other communication channels
  • Negotiate payment arrangements and confirm payment commitments
  • Follow up on overdue accounts and broken payment arrangements
  • Accurately update customer records and account notes
  • Handle customer queries and disputes professionally
  • Explain arrears, balances, interest, and account status to customers
  • Meet daily, weekly, and monthly collection targets
  • Maintain confidentiality and professionalism at all times
  • Escalate unresolved matters where necessary
  • Manage follow-ups and account administration efficiently
  • Send reminders, settlement letters, and related correspondence

Requirements

  • Minimum Requirements: Matric / Grade 12 certificate (compulsory)
  • Fluent in English (additional languages advantageous)
  • Clear criminal and credit record
  • Basic computer literacy (Microsoft Office, email, etc.)
  • Willingness to work shifts, weekends, or public holidays if required

Qualifications

  • No specific qualifications mentioned

Salary & Benefits

  • No salary information provided

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Tshwane

The accounting and finance sector in Tshwane is generally considered to be a stable and attractive field, with a strong demand for skilled professionals. Typically, this industry experiences moderate growth rates compared to other sectors, driven by the steady expansion of businesses across various industries. As such, job seekers can expect a relatively secure and competitive career path.

When it comes to salary expectations in Tshwane, it’s difficult to provide an exact range, as these can vary widely depending on factors like experience, company size, industry sector, and specific role requirements. Generally, accounting and finance professionals with relevant qualifications and experience can expect to earn broad salary ranges of R500 000 to R1,5 million per annum or more, although actual salaries may differ significantly from this range. It’s essential to note that these figures are only a rough guide and should not be taken as an accurate representation of individual earning potential.

Common skills required for accounting and finance roles in Tshwane include proficiency in financial software such as Excel, Xero, or SAP; strong analytical and problem-solving skills; attention to detail and organisational ability; excellent communication and interpersonal skills; knowledge of financial regulations and standards; and experience with budgeting, forecasting, and financial analysis. Additionally, having a degree in accounting, finance, or a related field is often preferred.

The accounting and finance sector can be found across various industries, including the financial services sector, technology industry, manufacturing sector, and public sector institutions. In Tshwane specifically, many businesses and organisations require skilled accountants and financiers to support their operations, providing a range of job opportunities for those in this field.

Career development opportunities are available throughout the accounting and finance sector. Typically, professionals can expect to progress through roles such as accountant, financial analyst, or senior financial manager, before potentially moving into more senior leadership positions. Many accountants and financiers also choose to specialise in specific areas, such as tax, auditing, or investment analysis, which can lead to further career advancement opportunities.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in Tshwane

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