Job Description
About the Role
Time Personnel is seeking an experienced Infrastructure Support Engineer to join their IT Department in Sandton. The ideal candidate will be responsible for providing 1st and 2nd line support for Windows desktop environments, configuring and supporting Microsoft 365 environments, and liaising with suppliers of IT equipment and ISPs.
Key Responsibilities
- Attending to all 1st and 2nd line Support of the Windows desktop environments for all local and remote offices
- Configuring and supporting Windows server environments both onsite and cloud based
- Configuring and supporting Microsoft 365 environments i.e. Azure, Intune, Teams etc.
- Configuring and supporting Networking switches, VOIP systems and CCTV/Access control for all local and remote offices
- Procurement of desktops, laptops and other IT equipment for the SA offices
- Setup and configuration of the mailing collaboration systems
- Setup and configuration of Disaster recovery systems
- Liaising with suppliers of IT equipment, IT services etc.
- Setup and configuration of all desktops and laptops for the local and remote offices
- Triage and adhere strictly to the SLAs of the IT ticketing system
- Responsible for ensuring all tickets do not go out of SLA by chasing up and escalating as and when necessary
- Monitoring of Internet links at all offices and ensuring any issues are followed up and resolved as soon as possible
- Regularly reviewing and updating of IT processes, procedures and documentation as required
- Regular checks of IT systems to ensure optimal uptime
- Monthly recons of all IT expenses
- Conducting IT training for all new staff
Requirements
- 3-year IT Degree required
- CompTIA A+, Network+ or Security+ is advantageous
- 3 – 5 years’ experience configuring and supporting the below technologies:
- Local and remote Windows Desktop and Server environments
- Microsoft 365 environments including Azure, Intune, Teams rooms
- Networking switches
- Mailing collaboration systems
- Disaster recovery systems
- Cloud technologies
- Experience liaising with suppliers of IT equipment and ISPs
- Experience working in a team environment with a support ticketing system
- Must possess an extremely high level of attention to detail in his/her work
- Good command of the English language both written and spoken
- Must have reliable own transport
- Must be willing to work overtime and after hours/standby when required
Salary & Benefits
Salary: R negotiable dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Technician Jobs in Gauteng
The automotive technician industry in Gauteng is a significant sector, with many opportunities available to those passionate about the mechanics of vehicles. Generally, job seekers can expect a stable and diverse job market, with common positions including service technicians, mechanic supervisors, and vehicle inspectors.
Typically, salaries for automotive technicians in Gauteng are within the R400 000 – R800 000 per annum range, depending on factors such as experience, company size, and industry sector. For example, entry-level technicians may start around R300 000, while senior technicians with significant experience can earn upwards of R700 000. However, it’s essential to note that salaries can vary widely, and actual figures will depend on individual circumstances.
Common skills required for automotive technician roles include mechanical aptitude, problem-solving abilities, and excellent communication skills. Additionally, proficiency in diagnostic software, electrical system knowledge, and the ability to work with a variety of vehicle makes are often highly valued. Other essential skills may include attention to detail, time management, and teamwork.
The automotive sector is a diverse industry, employing technicians in various sectors such as financial services, technology, and manufacturing. Financial institutions, for instance, require technicians who can work on luxury vehicles, while the technology industry demands expertise in electric and hybrid vehicles.
Career development opportunities are plentiful in this field. Typically, technicians can progress to senior roles or move into management positions, overseeing teams of technicians. Some may also choose to specialize in specific areas, such as diesel engine repair or vehicle inspection. Others may opt for further education and training, pursuing careers in automotive engineering or related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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