Job Description
About the Role
We are seeking an experienced Concession General Manager to lead our luxury safari concession operations in Botswana. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of multiple camps within the concession, delivering exceptional guest experiences, and driving financial performance.
Key Responsibilities
- Lead day-to-day operations across multiple camps within the concession
- Drive exceptional guest experience and continuously elevate service standards
- Oversee budgets, forecasts, and full financial performance of camps
- Manage staffing, recruitment, training, and performance development
- Ensure asset care, maintenance planning, and operational efficiency
- Implement and uphold environmental, sustainability, and health & safety standards
- Handle guest and agent feedback, ensuring timely resolution and improvement
- Build and maintain strong relationships with community and concession partners
- Act as a brand ambassador hosting agents, media, and key stakeholders
Requirements
- Degree/Diploma in Hospitality, Business, or related field
- 10 years’ experience in hospitality, with strong safari lodge operations exposure
- Proven leadership experience managing remote, multi-site teams
- Strong financial, operational, and project management skills
- Solid understanding of sustainability and conservation practices
- Excellent communication and stakeholder engagement abilities
Qualifications
- None mentioned
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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