Job Description
About the Role
Helderberg Personnel is seeking an experienced Technical Operations Manager to oversee daily workshop and technical operations in Stellenbosch. The successful candidate will be responsible for managing a team of technicians, setting performance standards, and ensuring efficient operations with minimal senior management intervention.
Key Responsibilities
- Take full ownership of daily workshop and technical operations
- Manage, lead, and develop a team of technicians
- Set KPIs, performance standards, and productivity targets
- Ensure efficient operations with minimal senior management intervention
- Oversee repairs, servicing, and diagnostics of electric vehicles
- Manage battery systems, faults, and charging/swapping infrastructure
- Perform and oversee complex technical fault finding and escalations
- Maintain high-quality control standards across all technical work
- Act as primary liaison for external technical suppliers and support partners
- Diagnose electrical, firmware, and controller-related issues
- Develop and maintain SOPs, workflows, and technical documentation
- Ensure accurate job cards, service records, and reporting systems
- Oversee fleet uptime, reliability, and maintenance scheduling
- Monitor breakdown trends and implement preventative strategies
- Manage inventory including spare parts, tools, and battery stock
- Conduct stock control, stocktakes, and asset tracking
- Coordinate with suppliers and manage procurement requirements
- Implement reporting systems for fleet performance and technician output
- Provide weekly and monthly operational and technical reports
- Support customer and internal technical escalations
- Identify inefficiencies and implement continuous improvements
- Improve systems, processes, and operational scalability
Minimum Requirements
- Grade 12 (Matric)
- Relevant technical qualification (Electrical, Mechanical, Mechatronics, or similar)
- Strong hands-on technical background in mechanical or electrical systems
Experience Required
- Minimum 5+ years’ experience in a technical or workshop environment
- At least 2–3 years in a supervisory or management role
- Strong hands-on experience with fault finding and repairs
- Experience working with electrical systems, batteries, or fleet equipment advantageous
- Experience in managing technicians and operational workflows
Skills & Competencies
- Strong technical and diagnostic ability (hands-on required)
- Leadership and team management skills
- High attention to detail and quality standards
- Problem-solving and critical thinking ability
- Ability to work independently in a fast-paced environment
- Strong organisational and planning skills
- Ability to build structure in an unstructured environment
- Good communication skills (including supplier and technical liaison)
- Proactive, solution-driven mindset
- Comfortable working under pressure and shifting priorities
- Strong sense of ownership and accountability
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Logistics Sales Jobs in Western Cape
In Western Cape, South Africa, the logistics sales field is an integral part of various industries, often requiring professionals with a unique blend of business acumen and logistical expertise. Typically, these roles involve working closely with clients to understand their supply chain needs, providing solutions that meet or exceed their expectations. This field is generally characterized by a dynamic environment, with companies constantly seeking to optimize their operations for efficiency and cost-effectiveness.
When it comes to salaries in Western Cape, logistics sales positions can fall within broad salary ranges of R500 000 to R1 million per annum, depending on factors such as experience, company size, and industry sector. However, please note that actual salaries may vary significantly from these estimates, with senior roles or those in specific sectors potentially commanding higher compensation. For instance, logistics sales professionals working in the technology industry may be paid differently than those operating within the manufacturing sector.
Common skills required for a logistics sales role include strong communication and negotiation skills, a solid understanding of supply chain management principles, experience with CRM systems, and analytical thinking to identify opportunities for process improvement. Additionally, many successful logistics sales professionals possess a background in business, such as a degree in marketing, finance, or logistics. Experience working in the logistics industry is also often essential, having a deep understanding of the intricacies involved.
Logistics sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. In these sectors, professionals with expertise in supply chain management are highly sought after, as companies aim to streamline their operations and enhance customer satisfaction. Career development opportunities for logistics sales professionals often include moving into leadership positions or specializing in a particular industry sector.
For those looking to break into this field, it’s essential to have a solid understanding of the industry standards and trends. Building strong relationships with clients and demonstrating expertise in supply chain management can also help advance one’s career.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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