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Thabazimbi: Guest Experience Manager | Luxury Safari Lodge | Thabazimbi | Ss posted by HotelJobs

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Job Description

Guest Experience Manager | Luxury Safari Lodge | Thabazimbi Salary: Negotiable DOE Accommodation: Live-In Kendrick Recruitment is currently seeking an experienced and guest-focused Guest Experience Manager for a luxury safari lodge based in Thabazimbi. This hands-on role requires a professional who combines emotional intelligence, operational leadership, and strong coaching ability to oversee the end-to-end guest journey. Working closely with lodge management and guest-facing teams, the successful candidate will ensure a seamless, personalised, and memorable experience for every guest while fostering a high-performance, service-first culture. Minimum Requirements: 58 years experience in luxury hospitality, lodge, or hotel environments Proven experience in guest relations or guest experience leadership High emotional intelligence and strong interpersonal presence Exceptional written and verbal communication skills Strong situational awareness and attention to detail Comfortable leading through influence rather than hierarchy Familiarity with guest feedback platforms and PMS systems advantageous Proactive, organised, and able to handle complex, fast-paced environments Key Responsibilities: Guest Journey Ownership Oversee the integrity and delivery of the full guest journey: pre-arrival, arrival, in-stay, departure, and post-stay Design and safeguard key guest rituals, moments, and transitions Curate experiences for VIPs, repeat guests, special occasions, and long-stay guests Serve as escalation point for complex or sensitive guest situations Experience Delivery & Presence Maintain a visible and engaged presence in guest areas Conduct daily experience walkabouts and informal quality checks Observe guest behaviour and proactively adjust service standards Collaborate with Front Office, Hosts, F&B, Wellness, Fitness, Guides, Housekeeping, and Activities to ensure seamless experiences People Leadership & Coaching Lead, coach, and inspire guest-facing teams to deliver intuitive and emotionally intelligent service Set clear expectations around presence, communication, and guest interaction Facilitate experience-focused training and coaching sessions Identify and develop future talent within guest-facing teams Guest Feedback & Insight Monitor guest feedback platforms and respond appropriately Identify trends and recurring challenges, implementing practical improvements and coaching Share insights with General Manager and property leadership Brand & Experience Custodian Ensure all guest touchpoints align with brand values and service standards Protect intimacy, warmth, and authenticity in service delivery Embed service philosophy into daily team practices Commercial Awareness (Experience-Led) Support repeat visitation and guest loyalty through curated experiences Balance guest delight with operational and financial sustainability Protect brand value and uphold premium service standards This is an excellent opportunity for a motivated hospitality professional who is passionate about guest experience, team leadership, and operational excellence within a luxury safari lodge environment. To apply, please submit your CV, reference letters, and a recent head & shoulders photo today Please note: Due to the high volume of applications, only candidates who meet the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Limpopo

Limpopo, South Africa is home to various IT and computer positions that cater to the growing demand for technology expertise in the region. Typically, the job market trends in Limpopo’s IT sector are influenced by the need for skilled professionals to support the growth of industries such as financial services, technology, and manufacturing.

Generally, salaries for IT and computer professionals in Limpopo can vary widely depending on factors like experience, company size, and industry sector. Typically, entry-level positions may offer salary ranges between R300 000 to R500 000 per annum, while more senior roles can command higher compensation, often ranging from R800 000 to R1,5 million per annum or more.

Common skills required for IT and computer roles in Limpopo include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or Oracle, knowledge of operating systems like Windows or Linux, and familiarity with cloud computing platforms. Additionally, strong problem-solving skills, attention to detail, and excellent communication abilities are often essential for success in these roles.

The technology industry sector is one of the most prominent employers of IT and computer professionals in Limpopo, with many companies requiring skilled individuals to support their digital transformation initiatives. Other industries that commonly employ IT professionals include financial services, manufacturing, and healthcare. These sectors require IT staff to design, implement, and maintain complex systems, as well as provide technical support and maintenance.

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For those looking to advance their careers in the IT sector, common progression paths include taking on more senior roles, pursuing specialisations like cybersecurity or data analytics, and obtaining industry-recognised certifications such as CompTIA A+ or Cisco CCNA. Many companies also offer training and development programs to help employees upskill and reskill, providing opportunities for career growth and advancement.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
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Thabazimbi: Guest Experience Manager | Luxury Safari Lodge | Thabazimbi \ Ss posted by HotelJobs

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Job Description

Guest Experience Manager | Luxury Safari Lodge | Thabazimbi Salary: Negotiable DOE Accommodation: Live-In Kendrick Recruitment is currently seeking an experienced and guest-focused Guest Experience Manager for a luxury safari lodge based in Thabazimbi. This hands-on role requires a professional who combines emotional intelligence, operational leadership, and strong coaching ability to oversee the end-to-end guest journey. Working closely with lodge management and guest-facing teams, the successful candidate will ensure a seamless, personalised, and memorable experience for every guest while fostering a high-performance, service-first culture. Minimum Requirements: 58 years experience in luxury hospitality, lodge, or hotel environments Proven experience in guest relations or guest experience leadership High emotional intelligence and strong interpersonal presence Exceptional written and verbal communication skills Strong situational awareness and attention to detail Comfortable leading through influence rather than hierarchy Familiarity with guest feedback platforms and PMS systems advantageous Proactive, organised, and able to handle complex, fast-paced environments Key Responsibilities: Guest Journey Ownership Oversee the integrity and delivery of the full guest journey: pre-arrival, arrival, in-stay, departure, and post-stay Design and safeguard key guest rituals, moments, and transitions Curate experiences for VIPs, repeat guests, special occasions, and long-stay guests Serve as escalation point for complex or sensitive guest situations Experience Delivery & Presence Maintain a visible and engaged presence in guest areas Conduct daily experience walkabouts and informal quality checks Observe guest behaviour and proactively adjust service standards Collaborate with Front Office, Hosts, F&B, Wellness, Fitness, Guides, Housekeeping, and Activities to ensure seamless experiences People Leadership & Coaching Lead, coach, and inspire guest-facing teams to deliver intuitive and emotionally intelligent service Set clear expectations around presence, communication, and guest interaction Facilitate experience-focused training and coaching sessions Identify and develop future talent within guest-facing teams Guest Feedback & Insight Monitor guest feedback platforms and respond appropriately Identify trends and recurring challenges, implementing practical improvements and coaching Share insights with General Manager and property leadership Brand & Experience Custodian Ensure all guest touchpoints align with brand values and service standards Protect intimacy, warmth, and authenticity in service delivery Embed service philosophy into daily team practices Commercial Awareness (Experience-Led) Support repeat visitation and guest loyalty through curated experiences Balance guest delight with operational and financial sustainability Protect brand value and uphold premium service standards This is an excellent opportunity for a motivated hospitality professional who is passionate about guest experience, team leadership, and operational excellence within a luxury safari lodge environment. To apply, please submit your CV, reference letters, and a recent head & shoulders photo Please note: Due to the high volume of applications, only candidates who meet the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Limpopo

Limpopo, South Africa is home to various IT and computer positions that cater to the growing demand for technology expertise in the region. Typically, the job market trends in Limpopo’s IT sector are influenced by the need for skilled professionals to support the growth of industries such as financial services, technology, and manufacturing.

Generally, salaries for IT and computer professionals in Limpopo can vary widely depending on factors like experience, company size, and industry sector. Typically, entry-level positions may offer salary ranges between R300 000 to R500 000 per annum, while more senior roles can command higher compensation, often ranging from R800 000 to R1,5 million per annum or more.

Common skills required for IT and computer roles in Limpopo include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or Oracle, knowledge of operating systems like Windows or Linux, and familiarity with cloud computing platforms. Additionally, strong problem-solving skills, attention to detail, and excellent communication abilities are often essential for success in these roles.

The technology industry sector is one of the most prominent employers of IT and computer professionals in Limpopo, with many companies requiring skilled individuals to support their digital transformation initiatives. Other industries that commonly employ IT professionals include financial services, manufacturing, and healthcare. These sectors require IT staff to design, implement, and maintain complex systems, as well as provide technical support and maintenance.

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For those looking to advance their careers in the IT sector, common progression paths include taking on more senior roles, pursuing specialisations like cybersecurity or data analytics, and obtaining industry-recognised certifications such as CompTIA A+ or Cisco CCNA. Many companies also offer training and development programs to help employees upskill and reskill, providing opportunities for career growth and advancement.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Thabazimbi, Limpopo


Job Seeker Tip

Quantify your achievements on your CV using numbers and percentages where possible.

View Job  Cape Town: Temporary Mechanical Artisans posted by O'Brien Recruitment
How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Cape Town: Production Manager posted by Hire Resolve

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An established manufacturing company seeks a Production Manager to join their team in Blackheath, Cape Town. This is a vital…

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Midrand: OSH Manager posted by Hire Resolve

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A leading fleet management company is looking for an experienced OSH Manager with strong experience in occupational health and safety…

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A leading global technology and customer-centric organisation is seeking an experienced Product Manager to drive the strategy, development, and lifecycle...

View Job

Cape Town: Operations Manager posted by Hire Resolve

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Hire Resolve Operations

A well-established and fast-growing company in the FMCG / food production industry is seeking a dynamic and results-driven Operations Manager…

View Job

Cape Town: Store Manager posted by Hire Resolve

Jobs in Cape Peninsula April 2, 2026
Hire Resolve Other Management

A well-established, premium lifestyle and design brand is seeking an experienced and dynamic Store Manager to lead one of its…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Limpopo, Jobs in South Africa, Jobs in Thabazimbi

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