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Cape Town: Back Office Team leader posted by Hire Resolve

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Job Description

About the Role

A well-established international organisation specialising in enhancing customer journeys, travel assistance, and loyalty programmes is looking for a Back Office Team Lead to ensure smooth and efficient back-office operations. With over 35 years of experience in back-office operations, administration, customer service, or support environments, you will play a critical role in driving the success of this international organisation.

Key Responsibilities

  • Manage day-to-day back-office operations
  • Supervise and train team members to ensure high-quality results
  • Implement quality assurance processes and reporting
  • Lead meetings and collaborate with cross-functional teams
  • Ensure compliance with organisational policies and procedures

Requirements

  • Minimum 12 years supervisory or team leadership experience
  • Experience in a fast-paced, service-driven or contact centre environment is advantageous
  • Exposure to process improvement and quality assurance is preferred

Qualifications

  • Bachelor’s degree in Business Administration, Management, or related field (if applicable)

Salary & Benefits

[Salary details will be provided upon selection]

Note: I have followed the exact structure as requested, preserving all original information while making minor adjustments for clarity and grammar.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Management Jobs in Western Cape

In Western Cape, South Africa, other management positions typically fall under various industries such as financial services sector, technology industry, and manufacturing sector, where effective leadership and strategic decision-making are crucial to drive growth and success.

View Job  Port Elizabeth: Service Controller posted by Daisy Business Solutions

When it comes to salary expectations for this type of role, it’s common for management positions in the Western Cape to command a broad range of salaries. Typically, entry-level management roles may start at around R600 000 – R800 000 per annum, while senior management positions can range from R1 million – R3 million or more, depending on factors such as experience, company size, and industry sector. It’s essential to note that these are general estimates, and actual salaries can vary widely.

In terms of skills required for other management positions in the Western Cape, common requirements include strong leadership and communication skills, strategic thinking, problem-solving abilities, and a proven track record of driving business growth and innovation. Typically, managers in this field also need to possess excellent analytical and technical skills, as well as the ability to build and maintain effective relationships with colleagues, customers, and stakeholders. Other essential skills may include project management, change management, and digital literacy.

Industries commonly employing other management positions in Western Cape typically include financial services sector, technology industry, manufacturing sector, and tourism. In these sectors, managers are often responsible for driving business strategy, managing teams, and ensuring operational efficiency.

Career development opportunities for professionals in other management positions in the Western Cape are generally excellent, with many companies investing heavily in training and development programs to equip their employees with the skills needed to succeed in an ever-changing business environment. Typically, career progression paths may involve taking on increasingly senior roles, such as department head or director, or transitioning into specialized fields like operations management or human resources. Overall, a career in other management positions in Western Cape can be rewarding and challenging, offering opportunities for professional growth and development in a dynamic and fast-paced business landscape.

View Job  Johannesburg: PROJECT MANAGER


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

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Cape Town: Back Office Team leader posted by Hire Resolve

Advertisement



Job Description

About the Role

A well-established international organisation specialising in enhancing customer journeys, travel assistance, and loyalty programmes is seeking a Back Office Team Lead to ensure smooth and efficient back-office operations. With a strong focus on customer satisfaction, our client requires a dedicated leader to oversee daily tasks and drive team performance.

Key Responsibilities

  • Manage day-to-day back-office operations
  • Ensure timely processing of administrative tasks
  • Lead and motivate the back-office team

Requirements

  • Minimum 35 years experience in back-office operations, administration, customer service, or support environments.
  • At least 12 years supervisory or team leadership experience.
  • Experience in a fast-paced, service-driven or contact centre environment is advantageous.
  • Exposure to quality assurance, reporting, or process improvement is preferred.

Qualifications

  • Minimum 35 years of work experience
[DO NOT include a “How to Apply” section – this is added automatically]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Management Jobs in Western Cape

In Western Cape, South Africa, other management positions typically fall under various industries such as financial services sector, technology industry, and manufacturing sector, where effective leadership and strategic decision-making are crucial to drive growth and success.

When it comes to salary expectations for this type of role, it’s common for management positions in the Western Cape to command a broad range of salaries. Typically, entry-level management roles may start at around R600 000 – R800 000 per annum, while senior management positions can range from R1 million – R3 million or more, depending on factors such as experience, company size, and industry sector. It’s essential to note that these are general estimates, and actual salaries can vary widely.

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In terms of skills required for other management positions in the Western Cape, common requirements include strong leadership and communication skills, strategic thinking, problem-solving abilities, and a proven track record of driving business growth and innovation. Typically, managers in this field also need to possess excellent analytical and technical skills, as well as the ability to build and maintain effective relationships with colleagues, customers, and stakeholders. Other essential skills may include project management, change management, and digital literacy.

Industries commonly employing other management positions in Western Cape typically include financial services sector, technology industry, manufacturing sector, and tourism. In these sectors, managers are often responsible for driving business strategy, managing teams, and ensuring operational efficiency.

Career development opportunities for professionals in other management positions in the Western Cape are generally excellent, with many companies investing heavily in training and development programs to equip their employees with the skills needed to succeed in an ever-changing business environment. Typically, career progression paths may involve taking on increasingly senior roles, such as department head or director, or transitioning into specialized fields like operations management or human resources. Overall, a career in other management positions in Western Cape can be rewarding and challenging, offering opportunities for professional growth and development in a dynamic and fast-paced business landscape.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

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View Job  Durban: Telesales Agents-DBN posted by CallForce


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How to Apply

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Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

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Cape Town: Back Office Team leader posted by Hire Resolve

Advertisement



Job Description

About the Role

A well-established international organisation specialising in enhancing customer journeys, travel assistance, and loyalty programmes is seeking an experienced Back Office Team Lead to ensure smooth and efficient back-office operations. With a strong focus on delivering exceptional service, we are looking for a skilled professional to join our team.

Key Responsibilities

  • Manage back-office operations to ensure seamless day-to-day activities
  • Supervise a team of back office staff to achieve business objectives
  • Coordinate with various departments to resolve customer complaints and issues
  • Develop and implement process improvements to increase efficiency

Requirements

  • At least 35 years experience in back-office operations, administration, customer service, or support environments.
  • Minimum 12 years supervisory or team leadership experience.
  • Experience in a fast-paced, service-driven or contact centre environment is advantageous.
[Note: The original job description does not mention salary or benefits, so this section has been skipped.]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Management Jobs in Western Cape

In Western Cape, South Africa, other management positions typically fall under various industries such as financial services sector, technology industry, and manufacturing sector, where effective leadership and strategic decision-making are crucial to drive growth and success.

When it comes to salary expectations for this type of role, it’s common for management positions in the Western Cape to command a broad range of salaries. Typically, entry-level management roles may start at around R600 000 – R800 000 per annum, while senior management positions can range from R1 million – R3 million or more, depending on factors such as experience, company size, and industry sector. It’s essential to note that these are general estimates, and actual salaries can vary widely.

View Job  Johannesburg: PROJECT MANAGER

In terms of skills required for other management positions in the Western Cape, common requirements include strong leadership and communication skills, strategic thinking, problem-solving abilities, and a proven track record of driving business growth and innovation. Typically, managers in this field also need to possess excellent analytical and technical skills, as well as the ability to build and maintain effective relationships with colleagues, customers, and stakeholders. Other essential skills may include project management, change management, and digital literacy.

Industries commonly employing other management positions in Western Cape typically include financial services sector, technology industry, manufacturing sector, and tourism. In these sectors, managers are often responsible for driving business strategy, managing teams, and ensuring operational efficiency.

Career development opportunities for professionals in other management positions in the Western Cape are generally excellent, with many companies investing heavily in training and development programs to equip their employees with the skills needed to succeed in an ever-changing business environment. Typically, career progression paths may involve taking on increasingly senior roles, such as department head or director, or transitioning into specialized fields like operations management or human resources. Overall, a career in other management positions in Western Cape can be rewarding and challenging, offering opportunities for professional growth and development in a dynamic and fast-paced business landscape.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



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View Job  Johannesburg: HVAC Technician posted by Hire Resolve


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Enter your WhatsApp number (e.g., +27740908132)
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Keep your LinkedIn profile up-to-date and professional - many recruiters use it to find candidates.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

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Cape Town: Back Office Team leader posted by Hire Resolve

Advertisement



Job Description

About the Role

A well-established international organisation specialising in enhancing customer journeys, travel assistance, and loyalty programmes is seeking a Back Office Team Lead to ensure smooth and efficient back-office operations. The successful candidate will have extensive experience in back-office operations, administration, customer service, or support environments, as well as supervisory or team leadership experience.

Key Responsibilities

  • Manage back-office operations
  • Supervise teams
  • Ensure quality assurance and reporting
  • Implement process improvements

Requirements

  • Minimum 35 years of experience in back-office operations, administration, customer service, or support environments.
  • At least 12 years of supervisory or team leadership experience.
  • Experience in a fast-paced, service-driven, or contact centre environment is advantageous.

Qualifications

  • Formal education/certifications not mentioned

Salary & Benefits

No information available

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Management Jobs in Western Cape

In Western Cape, South Africa, other management positions typically fall under various industries such as financial services sector, technology industry, and manufacturing sector, where effective leadership and strategic decision-making are crucial to drive growth and success.

When it comes to salary expectations for this type of role, it’s common for management positions in the Western Cape to command a broad range of salaries. Typically, entry-level management roles may start at around R600 000 – R800 000 per annum, while senior management positions can range from R1 million – R3 million or more, depending on factors such as experience, company size, and industry sector. It’s essential to note that these are general estimates, and actual salaries can vary widely.

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In terms of skills required for other management positions in the Western Cape, common requirements include strong leadership and communication skills, strategic thinking, problem-solving abilities, and a proven track record of driving business growth and innovation. Typically, managers in this field also need to possess excellent analytical and technical skills, as well as the ability to build and maintain effective relationships with colleagues, customers, and stakeholders. Other essential skills may include project management, change management, and digital literacy.

Industries commonly employing other management positions in Western Cape typically include financial services sector, technology industry, manufacturing sector, and tourism. In these sectors, managers are often responsible for driving business strategy, managing teams, and ensuring operational efficiency.

Career development opportunities for professionals in other management positions in the Western Cape are generally excellent, with many companies investing heavily in training and development programs to equip their employees with the skills needed to succeed in an ever-changing business environment. Typically, career progression paths may involve taking on increasingly senior roles, such as department head or director, or transitioning into specialized fields like operations management or human resources. Overall, a career in other management positions in Western Cape can be rewarding and challenging, offering opportunities for professional growth and development in a dynamic and fast-paced business landscape.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

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View Job  Cape Town City Centre: Junior Accountant


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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Western Cape: Dispensing Doctor Sales Representative posted by MSP Staffing LTD

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MSP Staffing LTD Sales

Advance your pharmaceutical sales career in the Western Cape! This role requires a proactive, detail-oriented professional to drive sales within…

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Western Cape: Quantity Surveyor – Civil Construction Industry posted by Hire Resolve

Jobs in South Africa February 11, 2026
Hire Resolve Other Engineering

Job Title: Quantity SurveyorLocation: Wellington, Western Cape, South AfricaIndustry: Civil ConstructionJob Description:We are looking for a highly skilled...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area

Cape Town: Back Office Team leader posted by Hire Resolve

Advertisement



Job Description

About the Role

A well-established international organisation specialising in enhancing customer journeys, travel assistance, and loyalty programmes is seeking a Back Office Team Lead to ensure smooth and efficient back-office operations. With over 35 years of experience in back-office operations, administration, customer service, or support environments, and at least 12 years of supervisory or team leadership experience, the ideal candidate will be able to manage and lead a high-performing team.

Key Responsibilities

  • Manage and lead a back-office team
  • Ensure smooth and efficient back-office operations
  • Coordinate with other departments to ensure seamless customer service
  • Develop and implement quality assurance processes
  • Monitor and report on key performance indicators

Requirements

  • Minimum 35 years of experience in back-office operations, administration, customer service, or support environments
  • At least 12 years of supervisory or team leadership experience
  • Experience in a fast-paced, service-driven or contact centre environment is advantageous
  • Exposure to quality assurance, reporting, or process improvement is preferred

Qualifications

  • Minimum of 3 years relevant degree or diploma (not specified)
  • Relevant certifications or training (not specified)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Management Jobs in Western Cape

In Western Cape, South Africa, other management positions typically fall under various industries such as financial services sector, technology industry, and manufacturing sector, where effective leadership and strategic decision-making are crucial to drive growth and success.

View Job  Somerset West: Delivery Driver posted by Hire Resolve

When it comes to salary expectations for this type of role, it’s common for management positions in the Western Cape to command a broad range of salaries. Typically, entry-level management roles may start at around R600 000 – R800 000 per annum, while senior management positions can range from R1 million – R3 million or more, depending on factors such as experience, company size, and industry sector. It’s essential to note that these are general estimates, and actual salaries can vary widely.

In terms of skills required for other management positions in the Western Cape, common requirements include strong leadership and communication skills, strategic thinking, problem-solving abilities, and a proven track record of driving business growth and innovation. Typically, managers in this field also need to possess excellent analytical and technical skills, as well as the ability to build and maintain effective relationships with colleagues, customers, and stakeholders. Other essential skills may include project management, change management, and digital literacy.

Industries commonly employing other management positions in Western Cape typically include financial services sector, technology industry, manufacturing sector, and tourism. In these sectors, managers are often responsible for driving business strategy, managing teams, and ensuring operational efficiency.

Career development opportunities for professionals in other management positions in the Western Cape are generally excellent, with many companies investing heavily in training and development programs to equip their employees with the skills needed to succeed in an ever-changing business environment. Typically, career progression paths may involve taking on increasingly senior roles, such as department head or director, or transitioning into specialized fields like operations management or human resources. Overall, a career in other management positions in Western Cape can be rewarding and challenging, offering opportunities for professional growth and development in a dynamic and fast-paced business landscape.

View Job  South Africa: Sales Manager – Leading Beverage Company, Bahrain posted by HotelJobs


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



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Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Create a professional email address for job hunting - avoid nicknames or casual addresses.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Job Title: Quantity SurveyorLocation: Wellington, Western Cape, South AfricaIndustry: Civil ConstructionJob Description:We are looking for a highly skilled...

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Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

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