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Cape Town City Centre: Front Office Administrator (Medical Practice) – Stellenbosch

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Job Description

About the Role

We are seeking a highly skilled and experienced Front Office Administrator to join our medical practice team based in Stellenbosch, Cape Town City Centre. The ideal candidate will possess excellent administrative skills, strong communication abilities, and a patient-centric approach.

Key Responsibilities

  • Manage front office operations, including reception, correspondence, and data entry
  • Provide exceptional customer service to patients, visitors, and healthcare professionals
  • Process medical records and other confidential documents with discretion and accuracy
  • Maintain accurate and up-to-date records, reports, and databases
  • Perform administrative tasks as required by the practice

Requirements

  • Proven experience in an administrative role, preferably within a medical or professional environment
  • Strong typing skills with the ability to manage dictation accurately
  • Tech-savvy, with prior experience working on Mac/Apple systems
  • Polished telephone etiquette
  • Takes initiative and is task-focused
  • High level of discretion and confidentiality
  • Patience, reliable, and emotional maturity

Qualifications

  • Valid drivers license and own reliable vehicle (a pre-requisite of employment)

Salary & Benefits

  • Salary: [Salary amount] per annum
  • Benefits: [Benefits mentioned in original job description, if any]

Note: The salary and benefits information is not explicitly stated in the original job description. If you have this information, please provide it.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Cape Town Region

The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.

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In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.

Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.

These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.

Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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