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Cape Town Region: Sales Coordinator posted by Mama Shelter Residences & Hotel I Cape Town

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Job Description

About the Role

As our Sales Coordinator, you are Mama’s deal-maker and connector — the one behind the scenes making sure business flows, relationships grow, and Mama stays full and buzzing. You don’t just support sales — you drive it. You connect clients to Mama, bring opportunities to life, and make sure every detail behind the scenes is seamless, organised, and on point.

Key Responsibilities

  • Manage enquiries, preparing quotes, and keeping the pipeline moving
  • Maximise occupancy and rates by supporting strong sales strategies, upselling, and cross-selling across Mama’s spaces
  • Be the go-to contact for corporate, STO, and group clients — building relationships and ensuring seamless communication
  • Coordinate and support site inspections — showcasing Mama in the best possible way
  • Manage systems, reports, and market data — from daily pick-up reports to sales activity tracking
  • Ensure all client communication, proposals, and rate updates are accurate, timely, and on brand
  • Work closely with Reservations, Front Office, and Revenue teams to ensure a seamless journey from enquiry to stay
  • Assist in analysing market trends, competitor activity, and pricing strategies to keep Mama competitive
  • Keep sales systems, files, planners, and admin running like clockwork — no chaos here
  • Represent Mama at trade shows, events, and client meetings — bringing the vibe to the market
  • Handle all client and business information with the highest level of confidentiality

Requirements

You have at least 3 years’ experience in Sales within a hospitality environment. You understand sales strategies, upselling, and revenue generation. You’re highly organised and thrive in a fast-paced environment.

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Salary & Benefits

Not mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Western Cape

The sales industry in Western Cape is typically characterized by a competitive job market, with a high demand for skilled professionals who can drive revenue growth and build strong relationships with clients. Generally, the job market trends in this field are influenced by the overall economic climate and the specific needs of various industries.

In terms of salary expectations, it’s common to find sales positions paying salaries that range from around R300 000 to R600 000 per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly based on individual circumstances.

Typically, a successful sales professional in Western Cape should possess a range of skills, including strong communication and interpersonal skills, the ability to build rapport with clients and colleagues alike, and a solid understanding of marketing principles and product knowledge. Common skills also include negotiation and closing techniques, sales strategy development, and data analysis and reporting. Additionally, proficiency in Microsoft Office and CRM software is often an added advantage.

The technology industry, financial services sector, and manufacturing sector are among the most common industries that employ sales professionals in Western Cape. Other sectors, such as healthcare and education, also have a presence of sales roles.

In terms of career development, sales professionals in Western Cape can expect to progress through various stages, from entry-level sales positions to senior account management or sales leadership roles. Opportunities for training and professional development are often available, including sales certifications, product knowledge updates, and industry-specific conferences. As experience grows, so does the scope of responsibilities, with sales professionals taking on more complex sales strategies, managing larger client portfolios, and contributing to sales team performance metrics.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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