Job Description
About the Role
The Senior Business Process Engineer will lead the end-to-end business process engineering function within the Energy Directorate at DLK Group. The role is responsible for analysing, redesigning and optimising business processes across the energy value chain to support the transition towards a modern, sustainable and revenue-resilient energy ecosystem.
Key Responsibilities
- Lead the development and maintenance of enterprise-wide process architecture
- Define and document AS-IS and TO-BE process models across the Energy Directorate
- Ensure alignment with enterprise architecture frameworks such as TOGAF
- Identify inefficiencies, bottlenecks and risks in current processes
- Redesign processes to improve operational efficiency, service delivery and cost optimisation
- Drive standardisation and scalability across functions
- Oversee process design across key energy functions, including electricity distribution, metering and billing, customer management and Independent Power Producer (IPP) integration
- Ensure seamless integration across upstream and downstream processes
- Analyse and optimise processes impacting revenue collection, tariff implementation, billing accuracy and leakage prevention
- Align operational processes with evolving energy trading and revenue models
- Embed data governance frameworks into business processes
- Ensure compliance with municipal regulations, energy sector legislation, and audit and reporting requirements
- Drive data integrity across systems and reporting structures
- Collaborate with IT and digital teams to align processes with system capabilities
- Enable automation and digital transformation initiatives
- Ensure business processes are supported by enterprise systems
- Engage with executive leadership, operational teams and external stakeholders
- Facilitate workshops to validate process designs and improvements
- Support change management and adoption of new processes
Requirements
- Industrial Engineering / Process Engineering
- Information Systems / Computer Science
- Business Science / Operations Management
- Postgraduate qualification is advantageous
Qualifications
Bachelors Degree in one of the following:
Industrial Engineering / Process Engineering
Information Systems / Computer Science
Business Science / Operations Management
Postgraduate qualification is advantageous
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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