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East Rand: Operations Manager posted by Fusion Personnel

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Job Description

About the Role

The Operations Manager will be responsible for leading and managing a team of technicians across South Africa, Ghana, and Zambia, ensuring that Customer Support Technicians (CSTs) positively represent the company brand to the Africa customer base. The successful candidate will also ensure that all servicing complies with relevant legislation and maintain compliance with health, safety, and legal requirements.

Key Responsibilities

  • Lead and manage a team of technicians across South Africa, Ghana, and Zambia
  • Gradually take on additional responsibilities such as debtors control and accounts receivable
  • Ensure quality, timely completion of service reports, audits, and tasks
  • Maintain compliance with health, safety, and legal requirements
  • Coordinate with sales and support teams to meet customer needs
  • Monitor team performance, training, and development
  • Improve service processes and operational efficiency
  • Plan and manage team capacity and workload
  • Conduct site visits, inspections, and safety briefings
  • Drive continuous improvement initiatives
  • Build and maintain strong internal and customer relationships

Requirements

  • At least 5 years’ experience managing or coordinating technical/service teams (engineering, mining, manufacturing preferred)
  • Strong leadership and team management skills
  • Proven ability to solve problems and improve processes
  • Excellent communication skills (written and verbal)
  • Experience in training and developing technical staff
  • Knowledge of health, safety, and compliance standards
  • Valid South African driver’s license
  • Engineering or trade qualification (Advantage)
  • South African citizen

Qualifications

  • Formal education/certifications not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other Building/Construction/Mining Jobs in Gauteng

The construction industry in Gauteng, South Africa is generally a dynamic and growth-oriented sector, with various sectors such as mining, building, and infrastructure development driving the job market. Typically, projects are designed to meet increasing demand for housing, commercial spaces, and infrastructure, resulting in a steady flow of job opportunities. However, the industry’s competitiveness can be influenced by factors like economic conditions, regulatory changes, and global trends.

Salaries for roles within the construction industry in Gauteng typically fall within broad ranges, with experience, company size, and industry sector affecting actual salaries. Generally, entry-level positions may command lower salaries, while senior or specialized roles can expect higher compensation packages. For example, a common salary range for a building surveyor might be R500 000 to R1 million per annum, although this can vary significantly depending on the specific company, location, and level of experience.

Common skills required for various construction-related roles include: project management, technical knowledge, communication, teamwork, safety protocols, and problem-solving. Typically, professionals in these fields possess a strong understanding of relevant regulations, building codes, and industry standards. Many common certifications, such as those offered by the South African Institution of Civil Engineering (SAICE) or the Building Engineers Association (BEA), are also highly valued.

The construction industry in Gauteng commonly employs professionals from various sectors, including mining, financial services, technology, manufacturing, and infrastructure development. These industries often require specialized skills, but there is also a need for generalist roles that can support project management, site operations, and maintenance.

Career development opportunities within the construction industry are diverse, with many companies investing in training programs and apprenticeships to develop their employees’ skills. Typically, professionals can move into senior roles or specialize in areas like sustainability, design, or construction management. With experience and additional qualifications, individuals can also explore related fields like engineering, architecture, or business management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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