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Johannesburg: E-Commerce Operations Team Lead

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Job Description

About the Role

We are seeking an experienced E-Commerce Operations Team Lead to oversee the daily operations of our E-commerce Admin & Warehouse team in Johannesburg. The successful candidate will be responsible for ensuring accuracy and efficiency in order fulfilment, managing inventory, and driving process improvements.

Key Responsibilities

  • Supervise daily operations of the E-commerce Admin & Warehouse team
  • Oversee order fulfilment (picking, packing, dispatch) ensuring accuracy and efficiency
  • Maintain stock accuracy, manage inventory, and resolve discrepancies
  • Ensure proper warehouse processes, including storage, FIFO, and safety standards
  • Monitor system compliance and maintain data integrity
  • Train and support team on processes and system updates
  • Manage returns and reverse logistics
  • Track performance, report issues, and drive process improvements

Requirements

  • Experience in warehouse, logistics, or e-commerce operations
  • Team supervision experience advantageous
  • Strong organisational, problem-solving, and communication skills
  • High attention to detail and ability to work in a fast-paced environment

Qualifications

  • Formal education/certifications not specified

Salary & Benefits

Salary bracket: R 20000 – 26000

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Transport / logistics / warehouse Jobs in Gauteng

The transport and logistics sector in Gauteng is a vital component of the country’s economy, with various industries relying on efficient supply chains to operate effectively. Typically, job seekers in this field can expect to find employment opportunities across different sectors, including manufacturing, e-commerce, and financial services.

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When it comes to salary expectations, it’s essential to note that salaries for transport and logistics roles can vary widely depending on factors such as experience, company size, and industry sector. Generally, junior positions may start in the range of R30 000 to R50 000 per annum, while more senior or specialized roles can command higher salaries, often ranging from R70 000 to R120 000 per annum. However, these figures are only a rough guide, as actual salaries can differ significantly depending on various market and company-specific factors.

Common skills required for transport and logistics roles include strong organisational and communication skills, as well as attention to detail and analytical thinking. Typically, candidates with experience in supply chain management, transportation management systems, or warehouse operations will be well-suited for these types of positions. In addition, knowledge of logistics software, freight forwarding, or customs clearance procedures can also be an asset.

Industries that commonly employ transport and logistics professionals include manufacturing, e-commerce, financial services, and technology companies. These sectors often require efficient and reliable supply chain management to meet demand and stay competitive in the market.

For those looking to develop their careers in this field, opportunities for growth and development are available. Typically, junior roles may start as warehouse assistants or dispatcher positions before moving on to more senior roles such as operations manager or logistics coordinator. With experience and further training, professionals can progress to leadership positions, specialising in areas such as supply chain management or transportation planning.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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