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Olifantsfontein: Client Relationship Officer

Job Description

Client Liaison Officer – Hospitality & Food Services | Olifantsfontein A respected leader in the hospitality and food services sector, is looking for a dynamic and customer-focused Client Liaison Officer to join their team in Olifantsfontein. This is an exciting opportunity for a relationship-driven professional who enjoys working closely with clients, identifying opportunities for business growth, and ensuring service excellence. You’ll play a key role in maintaining client satisfaction, strengthening long-term partnerships, and supporting the company’s continued success. Duties Build and maintain strong, professional relationships with clients. Conduct regular client visits, reviews, and customer satisfaction surveys. Act as the primary point of contact for client queries, concerns, and feedback. Work closely with operational and sales teams to ensure service delivery exceeds expectations. Identify opportunities to grow existing accounts and support new business development initiatives. Monitor customer satisfaction levels and implement improvement strategies where required. Assist in resolving service-related challenges promptly and professionally. Support the company’s commitment to delivering exceptional customer experiences. What We’re Looking For Grade 12 / Matric. Previous experience within hospitality, catering, food services, marketing, or a related industry. Experience within contract catering will be highly advantageous. Food-related qualifications will be beneficial. Hotel, restaurant, or food service industry experience preferred. Excellent communication, interpersonal, and relationship-building skills. Strong customer service orientation with a proactive approach to problem-solving. Ability to conduct client reviews, surveys, and customer satisfaction assessments. Commercial awareness and the ability to identify sales and business development opportunities. Valid driver’s licence and own reliable transport are essential. Why Apply? This role offers the opportunity to work within a well-established organisation where your ability to build relationships and deliver exceptional service will directly contribute to business success. If you thrive in a client-facing environment and enjoy making a positive impact, we’d love to hear from you.

How to Apply

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About Catering / hospitality Jobs in Ekurhuleni

In the Ekurhuleni region of Gauteng, South Africa, the catering and hospitality industry is a significant sector, providing employment opportunities for thousands of individuals. Typically, this field experiences fluctuations in demand due to seasonal variations, with peak seasons often corresponding to major events, conferences, and holidays. This creates a dynamic job market, offering both stability and flexibility.

When it comes to salary expectations, it’s generally common to expect a competitive range for catering and hospitality professionals in Ekurhuleni. While salaries can vary widely depending on factors such as experience, company size, and industry sector, here are some broad estimates: for entry-level positions, salaries typically fall within the R20 000 – R40 000 per annum bracket; mid-level roles may range from R40 000 – R80 000 per annum, while senior positions can command salaries between R80 000 – R150 000 per annum or more. However, please note that these are broad estimates and actual salaries can vary significantly.

Common skills for catering and hospitality professionals in Ekurhuleni include excellent communication and interpersonal skills, attention to detail, physical stamina, teamwork, adaptability, time management, and problem-solving abilities. These skills are essential for providing exceptional customer service, managing inventory, maintaining cleanliness and hygiene standards, and ensuring smooth operations during peak periods.

The catering and hospitality industry in Ekurhuleni is often associated with various sectors, including financial services, technology, manufacturing, tourism, and events management. These industries frequently require staff to work flexible hours, handle pressure, and maintain a professional demeanor.

For career development, it’s generally common for individuals in this field to pursue further education or training in areas such as hospitality management, food safety, or event planning. Many employers also offer internal promotions, training programs, and mentorship opportunities to help employees advance their careers. With experience and continuous learning, professionals in catering and hospitality can progress from entry-level roles to senior positions, overseeing teams, developing operational strategies, and driving business growth.

Overall, a career in catering and hospitality in Ekurhuleni offers many opportunities for personal and professional growth, with a dynamic job market, diverse industries, and a range of development paths available.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Ekurhuleni, Jobs in Olifantsfontein

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