Job Description
About the Role
We are seeking an experienced Store Manager to join our team in Oudtshoorn, responsible for overseeing the day-to-day operations of the store and driving sales growth through effective merchandising, marketing, and customer service.
Key Responsibilities
- Asset & Store Maintenance: Keep the store neat, coordinate repairs, secure assets.
- Stock Control: Manage stock levels, reorder, identify slow-moving items, conduct stock takes, control shrinkage.
- Merchandising: Oversee product displays, layout, promotions, and maintain housekeeping standards.
- Marketing & Sales: Implement promotions, lead staff in displays, participate in marketing activities, achieve sales targets, organize events.
- Administration & Cash Handling: Maintain admin standards, oversee cash procedures, manage expenses, report daily figures.
- Security & Risk: Ensure security protocols are followed, monitor security staff, handle alarm calls, ensure health & safety standards.
- Customer Service: Train staff, assist customers, handle inquiries/complaints, enhance customer satisfaction.
- People Management: Assign duties, motivate, train, evaluate staff, manage staffing and attendance, conduct meetings.
Requirements
- Matric certificate NQF 5/6 in Retail/Business Management (preferred)
- Valid drivers license (Code 8)
Qualifications
- No qualifications specified
Salary & Benefits
- Salary range to be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Eden
In the retail and wholesale sector in Eden, South Africa, the general job market trends indicate a growing demand for skilled professionals to support the sales and operations functions. Typically, retailers and wholesalers seek individuals with excellent customer service skills, product knowledge, and organisational abilities.
Generally, salaries in this field vary widely depending on factors such as experience, company size, and industry sector. For example, an entry-level position in retail or wholesale may start around R20 000 to R40 000 per annum, while more senior roles can command salaries ranging from R60 000 to R120 000 per annum. However, it’s essential to note that these are broad ranges, and actual salaries can vary significantly depending on individual circumstances.
Common skills required for retail and wholesale roles include excellent communication and interpersonal skills, the ability to work effectively in a team environment, basic mathematical skills, and attention to detail. Additionally, knowledge of inventory management systems, point-of-sale software, and customer relationship management tools is often preferred or required. Proficiency in Afrikaans, English, and/or isiXhosa can also be an asset for roles serving diverse communities.
The retail and wholesale sector encompasses various industries, including financial services, technology industry, manufacturing sector, and more. These sectors often employ individuals to manage day-to-day operations, process transactions, and provide exceptional customer service. As a result, career development opportunities abound in this field, with many positions offering potential for advancement or transition into related roles.
For those seeking to build their careers in retail or wholesale, common progression paths include working as a sales assistant, team leader, or store manager. With experience, individuals can move into more senior roles, such as operations manager or logistics coordinator. Opportunities for specialisation may also arise in areas like supply chain management, product development, or customer service management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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