Job Description
About the Role
We are seeking an experienced Intermediate Office 365 Engineer to join our team in Port Elizabeth. As a key member of our IT support team, you will be responsible for managing and maintaining our organization’s Office 365 infrastructure, providing exceptional client service, and resolving technical issues efficiently.
Key Responsibilities
- Manage and administer Office 365 portal and users (Azure AD Sync or Cloud)
- Troubleshoot advanced mail issues (Spam filtering, mail tracing) and manage DNS records for best practice
- Provide desktop support for hardware and software issues (on-site or remote)
- Set up client software, emails, and troubleshoot issues related thereto
- Manage/troubleshoot Office 365 portal and Exchange
- Perform Hardware, Patch management, and Anti-Virus maintenance using RMM tools
- Ticket management of client queries and issues via phone or email
Requirements
- Diploma in support services or A and N (Please provide any other) IT-related certification
- Experience in Office 365 administration
- Advanced mail troubleshooting skills
- Desktop support experience (hardware and software)
- Minimum 1 year of experience in the field
Qualifications
- Formal education/certifications not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Nelson Mandela Bay
The IT and computing industry is a growing sector in Nelson Mandela Bay, with many companies seeking skilled professionals to fill various roles. Typically, job seekers in this field can expect a high demand for talent, particularly in areas such as software development, data analytics, and cybersecurity. Generally, these professionals are in high demand across various industries.
Salary expectations for IT and computing professionals in Nelson Mandela Bay are often on the higher side, but can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within a salary range of R400 000 to R600 000 per annum, while senior roles can command salaries ranging from R1 200 000 to R2 500 000 or more, per annum. However, it’s essential to note that these figures are broad estimates and actual salaries can differ significantly depending on the specific employer and industry.
Common skills required for IT and computing roles in Nelson Mandela Bay include proficiency in programming languages such as Java, Python, and C++, as well as experience with database management systems like MySQL and MongoDB. Typically, strong analytical and problem-solving skills are also highly valued, as are excellent communication and teamwork abilities. Additionally, knowledge of cloud computing platforms like AWS and Azure is often desirable. In terms of industry sectors, common employers include the financial services sector, technology industry, manufacturing sector, and public sector organisations.
Career development opportunities for IT and computing professionals in Nelson Mandela Bay are numerous. Typically, career progression paths may involve moving from entry-level positions to senior roles within a company, or pursuing further education and training to specialise in a particular area. Many companies also offer opportunities for professional development through training programmes, mentorship schemes, and networking events.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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