Job Description
Renowned IT Distribution Company is looking for an experienced IT Technician to join their team.
Minimum Requirements:
Must have at least two years experience working as an IT Technician.
Experience in the distribution industry is highly advantageous.
IT Qualification is essential.
Must have a valid drivers license to do deliveries with Company vehicle when required
Responsibilities:
Inspect returned units for visible damage
Diagnose faults on customer-returned units
Repair faulty units or replace them with the same or upgraded models if required
Assemble PCs, including cable management, OS installation, and testing
Run diagnostics on completed PC builds and provide reports
Perform laptop upgrades, including RAM and SSD installations
Clone drives and perform backups
Conduct quality control checks on stock received at the warehouse
Assist with deliveries, collections, and setup of hardware when required
Carry out office hardware upgrades and installations
Assist the network administrator with local IT support tasks
Advise customers and the sales team on suitable upgrades and solutions
Test hardware compatibility to prevent customer issues
Provide telephonic technical support for PCs and printers
Pre-configure routers and switches for customers
Provide in-house product training for new sales staff on PC components and compatibility
Book in customer returns for repairs or credit requests
Arrange collections and deliveries for faulty, repaired, or replacement units
Coordinate and manage deliveries between branches, suppliers, and customers
Handle courier bookings and merchant returns for deliveries and collections
Communicate with suppliers regarding warranty repairs and credit authorisations
Keep customers updated on CRO status via email, Skype and phone calls
Track office hardware, including user allocation, location, and serial numbers
Compile fault reports for customers such as Takealot
Liaise with the network administrator regarding network or email issues
Assist with deliveries in and around Port Elizabeth on a daily basis
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Eastern Cape
The Eastern Cape, South Africa is home to a diverse range of industries and IT/Computer positions, with general job market trends indicating a steady demand for skilled professionals in this field. Typically, roles in the IT/Computer sector are highly sought after, particularly in sectors such as technology, financial services, and manufacturing, where digital transformation and innovation are driving business growth.
In terms of salary expectations, it’s generally true that IT/Computer professionals in Eastern Cape can expect to earn a broad range of salaries, depending on factors such as experience, company size, industry sector, and specific job requirements. While exact figures may vary widely, a common salary range for entry-level positions is typically between R400 000 and R800 000 per annum, with experienced professionals earning upwards of R1 million to R2 million or more, depending on the specific role and industry.
Common skills required for IT/Computer roles in Eastern Cape often include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Additionally, strong understanding of data structures, algorithms, and software engineering principles are typically expected. Other essential skills may include proficiency in operating systems such as Windows or Linux, experience with cloud computing platforms like AWS or Azure, and knowledge of cybersecurity principles.
The Eastern Cape is also home to various industries that commonly employ IT/Computer professionals, including the technology industry, financial services sector, manufacturing sector, and healthcare industry. These sectors often require specialized skills and expertise in areas such as software development, data analytics, IT project management, and cybersecurity.
Career progression for IT/Computer professionals in Eastern Cape can vary widely depending on individual goals and aspirations. Typically, entry-level positions may lead to opportunities in mid-level roles, such as senior software engineer or technical lead, before advancing to leadership positions like team manager or director of technology. Opportunities for career development may include specialising in a specific area, pursuing advanced qualifications like a master’s degree, or taking on mentorship or coaching roles within the organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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