Job Description
- Matric.
- Minimum of 3-5 years relevant experience.
- Experience with customer service.
- Property related experience.
- Strong communication and negotiation skills.
- Ability to handle difficult people and conversations calmly and professionally.
- Ability to handle high volume and attention to detail.
- Computer literate
Duties and responsibilities include, but not limited to:
Debt Recovery & Arrears Management:
- Monitor tenant accounts daily to identify overdue payments.
- Issue reminders, final notices, and follow up with tenants via phone, email, and written correspondence.
- Negotiate payment arrangements and maintain accurate repayment schedules.
- Escalate persistent arrears cases to legal or eviction processes in line with company policy.
Administration & Record Keeping:
- Maintain up-to-date tenant account records on the property management system.
- Reconcile tenant payments, allocate receipts, and resolve discrepancies.
- Prepare monthly arrears reports and analytics for management review.
- Track collection performance metrics and assist with forecasting cash flow from rental income.
Communication & Coordination:
- Liaise with property managers, landlords, and tenants to resolve disputes professionally.
- Coordinate with legal partners or external debt collection agencies where necessary.
- Support the finance team with month-end reporting and audit requirements.
Compliance & Process Improvement:
- Ensure all collection activities comply with relevant rental housing legislation, data protection, and consumer credit regulations.
- Recommend and implement process improvements to enhance collection efficiency and tenant engagement.
If you do not receive feedback within two weeks of submitting your application, please consider your application unsuccessful.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Finance/Accounting Management Jobs in Western Cape
In Western Cape, South Africa, the finance and accounting management field is generally thriving, with a strong demand for skilled professionals to drive business growth and optimise financial performance. The region’s diverse economy, which includes various sectors such as technology, manufacturing, and services, creates a wide range of opportunities for finance professionals. As a result, job seekers in this field can expect a competitive market with varying levels of complexity depending on the industry sector.
Typically, finance and accounting management positions in Western Cape offer broad salary ranges, often falling within the R400 000 to R700 000 per annum bracket, depending on factors such as experience, company size, and industry sector. For example, senior roles may command higher salaries, while entry-level positions may start at around R250 000. However, it is essential to note that these figures are general estimates, and actual salaries can vary significantly based on individual circumstances.
Common skills required for finance and accounting management roles in Western Cape include expertise in financial planning and analysis, budgeting and forecasting, financial reporting and compliance, leadership and management, communication and interpersonal skills, analytical and problem-solving abilities, and technical proficiency in accounting software such as SAP or Microsoft Dynamics. These skills are highly valued across various industries, including the financial services sector, technology industry, manufacturing sector, and more.
These roles are often found in industries that require strong financial planning and management, such as the technology industry, where companies like Google and Microsoft operate. The manufacturing sector also frequently employs finance professionals to oversee production costs and optimize supply chains. In addition, the services sector, which encompasses various industries, including healthcare and education, also requires skilled finance professionals.
Career development opportunities in finance and accounting management are diverse, with many professionals progressing to senior leadership roles or moving into specialised areas such as audit and assurance, risk management, or financial planning. With experience and further training, finance professionals can take on increasingly complex challenges and assume more senior responsibilities within their organisations.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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