Job Description
About the Role
As an Intermediate Travel Consultant at Craven Cottage CC, you will be responsible for managing FIT enquiries and converting them into detailed travel proposals, designing tailor-made itineraries across Southern Africa, and handling bookings from quote stage through to confirmation. You will work closely with suppliers to secure availability, ensure accurate documentation, and manage amendments and client requests efficiently.
Key Responsibilities
- Managing FIT enquiries and converting them into detailed, well-structured travel proposals
- Designing tailor-made itineraries across Southern Africa
- Handling bookings from quote stage through to confirmation
- Liaising with suppliers and securing availability
- Ensuring all documentation (itineraries, vouchers, invoices) is accurate and complete
- Managing amendments and client requests efficiently
- Working within internal systems and processes to maintain consistency and quality
- Communicating clearly and professionally with international travel advisors
Requirements
A formal travel qualification
Minimum 2-3 years’ experience in a travel consulting or tour operating role
Proven experience with tailor-made / FIT itineraries (essential)
Strong understanding of Southern Africa destinations (preferred)
Excellent attention to detail and organisational skills
Ability to manage multiple bookings simultaneously
Fast, clear, and professional communication
Ability to work independently and take ownership of tasks
Comfortable working in a structured, process-driven environment
Confident managing bookings independently from an early stage
Values accuracy, structure, and quality
Proactive, reliable, and solution-oriented
Thrives in a small, focused team environment
Qualifications
No formal qualifications mentioned.
Salary & Benefits
Salary: R15-18K (depending on experience)
Performance-based commission structure in place
Part-time role (±30 hours per week)
Flexible, primarily remote working environment
Initial onboarding will take place remotely, with the option for in-person sessions in the Wellington area if required
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail Management Jobs in Western Cape
The retail management position is a crucial role in the Western Cape’s job market, particularly in industries such as tourism and hospitality, where consumers often prioritize experiential shopping experiences. Generally, retailers in this region focus on providing excellent customer service, managing inventory levels, and maintaining store appearance to drive sales and profitability. Typically, retail management roles involve overseeing daily operations, supervising staff, and implementing marketing strategies to attract customers.
In terms of compensation, salary ranges for retail managers in the Western Cape vary widely depending on factors such as experience, company size, industry sector, and location. While broad estimates suggest that retail managers can expect annual salaries ranging from R400 000 to R800 000 or more, it is essential to note that actual salaries may differ significantly based on individual circumstances. For example, managers in larger companies or those with extensive experience may earn higher salaries than their smaller company counterparts.
Common skills required for retail management roles include excellent leadership and communication skills, the ability to motivate and manage staff, proficiency in point-of-sale systems and inventory management software, basic knowledge of finance and accounting principles, and the capacity to adapt to changing market trends. Additionally, many retailers in this region place a strong emphasis on customer service and sales techniques, such as negotiation and persuasion.
The Western Cape is home to various industries that commonly employ retail managers, including financial services, technology, and manufacturing sectors. Retailers in these industries often need skilled managers who can effectively manage day-to-day operations, train staff, and drive sales growth. Furthermore, many retailers are expanding their e-commerce capabilities, creating opportunities for managers with experience in digital marketing and online retailing.
For those interested in pursuing a career in retail management, there are various development opportunities available. Typically, aspiring managers begin by working as sales associates or stockroom assistants before moving into more senior roles. Many retailers also offer training programs and mentorship schemes to help employees develop the skills they need to succeed in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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