Port Elizabeth: Customer Executive Export Controller

April 24, 2026 Jobs in Eastern Cape Central

Nelson Mandela Bay

Transport / logistics / warehouse

Job Description

About the Role

We are seeking an experienced Customer Executive Export Controller to join our team in Port Elizabeth, responsible for ensuring seamless execution of export processes and delivering exceptional customer satisfaction.

Key Responsibilities

Maintain and manage customer master data, external portals, and purchase order processes
Coordinate customer requirements, including label requests and internal stakeholder alignment
Review, approve, and manage all export documentation, releases, and amendments
Proactively manage late, pending, and at-risk documentation, including follow-ups with freight forwarders and third parties
Track and monitor shipments, including ETAs, gate-out dates, and container-level status updates
Provide support on insurance claims and related shipment issues
Prepare proforma invoices, payment tracking, reconciliations, and credit/debit notes
Manage shipment closures, estimates, and financial summaries
Maintain and update control sheets, commercial trackers, and internal reporting tools
Compile and distribute customer reports, including weekly statistics, quality reports, and ad hoc analyses
Ensure accuracy and integrity of data through ongoing tracking, reconciliations, and discrepancy resolution
Manage queries and communication with customers, forwarding agents, and internal teams
Coordinate activities across commercial, logistics, finance, and quality functions to ensure seamless execution

Requirements

Previous experience in the fresh produce export industry is advantageous
Intermediate excel skills are required
Fluent in business English, excellent written and communication skills are necessary
Ability to multitask and work with customers and colleagues who are scattered across the globe
Ability to problem solve
Ability to work as an individual as well as in a team context

Qualifications

No specific qualifications mentioned

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Salary & Benefits

Salary information not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Transport / logistics / warehouse Jobs in Nelson Mandela Bay

The transport and logistics industry in Nelson Mandela Bay is typically characterized by steady growth, driven by the expansion of local businesses and the increasing demand for efficient supply chain management. This sector is generally considered to be a stable and rewarding field, offering a range of career opportunities for those with the right skills.

Typically, salaries for transport and logistics roles in Nelson Mandela Bay can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions can expect salary ranges between R30 000 to R50 000 per annum, while more senior roles may command higher salaries ranging from R80 000 to R150 000 or more, depending on the specific requirements of the role.

Common skills for transport and logistics professionals in Nelson Mandela Bay typically include a valid driver’s license, excellent communication and problem-solving skills, experience with inventory management software, knowledge of logistics operations and transportation regulations, proficiency in Microsoft Office applications, and ability to work well under pressure. Other valuable skills may include experience with warehouse management systems, understanding of supply chain management principles, and familiarity with local transportation infrastructure.

Industries that commonly employ transport and logistics professionals in Nelson Mandela Bay include the financial services sector, technology industry, manufacturing sector, and e-commerce companies. These sectors often require specialized knowledge of transportation operations, inventory management, and supply chain management.

For those looking to launch or advance their careers in this field, opportunities for development and progression are generally plentiful. Many transport and logistics companies offer training programs and mentorship schemes to help employees develop new skills and take on additional responsibilities. Advancement can often be achieved through taking on senior roles within the company, such as a warehouse manager or operations supervisor, or by pursuing higher education qualifications in fields like supply chain management or logistics.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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