Sandton: Operations reporting and data specialist – COO Office

 Provide accurate and timely management information reports to IDC Management and the Board on a continuous basis, including hoc information requests from internal and external stakeholders. The position entails active participation in the Internal and External Audit of Predetermined Objectives (AOPO) process, with specific responsibility for verifying SAP approvals data to ensure data accuracy and integrity. Core functions of the role include communicating new SAP management reporting requirements to the IDC SAP team, supporting the testing and implementation of enhancements to SAP pipelines and reports, and developing and maintaining corporate, regional and other management dashboards.  Main duties and responsibilities Financial / shareholder returns To assist in reporting activities and preparing comparative reports. To assist in the monitoring and evaluation of strategic priorities for Operations and early detection of problematic areas and possible solutions. Internal / operational processes Updating of Corporate, Regional and other dashboards at required intervals. Active involvement with the Internal and External Audit and the compilation of the Annual Integrated Report. Provide Ad Hoc Management information to internal and external stakeholders. Identify new report and SAP enhancement requirements. Compile functional specifications for new developments and enhancements on SAP and/or MS Dynamics 365. Gathering information from SBUs and Support Departments where required for ad-hoc MIS reporting. Assist the SAP team with initial testing once IT department has completed the development of SAP functionality. Verification of approvals data to ensure data integrity. Validate data quality, identify discrepancies, and resolve data issues. Backup administrators function for Senior SAP Specialist in respect of custom table maintenance for approvals. Lead in internal and external audit Act as the main point of contact between the audit team and SBU’s. Schedule meetings, request documents and discuss findings/differences. Address concerns and explain audit procedures. Knowledge of accounting and auditing standards. Communication and interpersonal skills. Reporting Input into performance reporting – quarterly reports to various Committees. Linking performance/activity to economic factors in providing reasons for performance. Integrating pipeline reporting/data into forward looking forecasts on reports. Automate recurring reports, e.g. Unsigned agreements reports, Activity report. Involvement in initiatives to drive performance. Track KPIs, SLAs, performance metrics, productivity, and quality measures. Training Arranging and supporting training regarding KPI definitions. Amendment of documents. E.g. KPI definition document, Power BI reporting. Integration Integrating Power BI reporting into daily reporting, forecasting, presentations. Data integrity Verifying performance data against actual documents. Monitor key performance indicators (KPIs) and business metrics. Provide insights into performance against goals. Recommend improvements based on data trends. Clean, validate, and organize data for analysis. Presentation Presenting skills-presenting at the various platforms on activity /performance. Corporate strategic alignment To participate in and support Corporate Initiatives. To partner with Executives to formulate and implement innovative ways to improve Customer focus. Monitor and evaluate divisional strategic priorities and preparation of reporting and presentation requirements. Qualifications Minimum qualification: relevant commercial degree. A data science qualification will be an added advantage. Knowledge experience 5 to 8 years work experience with a minimum of 3 to 5 years SAP end user experience proven 3 to 5 years data analysis and MIS reporting. Microsoft Dynamics 365 will be an added advantage. Strong and proven Advance MS Excel skills related to reporting. MS Power BI skills will be an added advantage The following additional computer skills and knowledge of office software packages are essential: MS Word; PowerPoint; Excel and Power BI Ability to manage multiple competing priorities while building effective relationships Willing and able to work after hours when required Leadership and management experience  Customer focus stakeholder management To create relationships with internal and external clients. To deliver and manage an effective client experience management framework that optimises client interactions across all touch points. To build a network of relationships, across functions, to achieve goals and objectives. Dealing with client queries that require policy decisions to protect the organisation against reputation risk and ensure client satisfaction. Learning, leadership people growth To provide leadership and support to staff within the Operations Reporting. Oversee the implementation of talent management initiatives within the division (Employee Engagement, Mentoring and Coaching, Skills Development and Succession Management). Provide leadership and drive culture transformation that foster a culture consistent with the Corporation’s values (Passion, Professionalism and Partnership). To research best practice measures both locally and internationally. Take responsibility for personal development and growth. Promote the sharing of knowledge and best practice. To establish and develop networks with other Development Financing Institutions. Leadership competencies Resilience Decisiveness in execution People engagement Communication and engagement Diverse stakeholder management Teamwork Innovation Change leadership Strategic thinking Business mind set Technical/functional competencies Financial skills Planning and organizing Problems solving skills Report writing skills Client management skills Attention to detail Time management skills Proven advanced MS Excel skills Proven Data Analytics skills Predictive analytics Behavioural competencies Communication skills (both written and verbal) Good ethics, integrity and high level of professionalism Interpersonal skills Ability to multitask and thrive under work pressure Ability to work in a team IDC is committed to equality, employment equity and diversity. In accordance with the employment equity plan of the IDC and its employment equity goals and targets, preference may be given, but not limited to candidates from underrepresented designated groups