Job Description
About the Role
A well-established IT services environment is seeking a skilled Senior Support Engineer to manage infrastructure, support, and security across a fast-paced client environment. The ideal candidate will be a hands-on problem-solver who thrives under pressure and takes pride in maintaining stable, secure, and high-performing systems.
Key Responsibilities
- Act as the escalation point for technical support issues and resolve incidents efficiently.
- Maintain and optimise Windows server environments and endpoint infrastructure.
- Manage Active Directory, Group Policies, and endpoint security.
- Administer Microsoft Intune and Microsoft 365 environments.
- Configure and maintain networks including VLANs, VPNs, and routing.
- Manage and support pfSense firewalls and UniFi environments.
- Implement and maintain backup and disaster recovery solutions.
- Ensure systems meet security, patching, and compliance standards.
- Maintain accurate documentation and support audit readiness.
- Lead infrastructure upgrades, migrations, and improvement projects.
- Manage vendors, licensing, and IT assets across their lifecycle.
Requirements
Strong Windows Server administration experience.
Proven pfSense firewall experience.
Solid networking knowledge including VLANs, VPNs, and routing.
Experience with Microsoft Intune and Microsoft 365.
Strong backup and disaster recovery experience.
Exposure to security best practices and compliance environments.
Ability to manage full infrastructure across hardware, software, and cloud.
Strong documentation, organisation, and governance discipline.
Qualifications
- Formal education/certifications not specified in the original description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Cape Town Region
The IT and computing industry in the Cape Town region is generally thriving, with a strong demand for skilled professionals in fields such as software development, data analytics, and cybersecurity. Typically, these roles are found across various sectors, including technology, finance, healthcare, and education. As a result, career opportunities in this field are often diverse and abundant.
In terms of salary ranges, it’s common to find IT and computing professionals earning between R400 000 to R1 200 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are broad estimates and may vary significantly based on individual circumstances. For instance, senior roles or those in larger companies tend to command higher salaries, while entry-level positions may be lower.
Common skills required for IT and computing roles include proficiency in programming languages such as Java, Python, or C++, experience with software development methodologies like Agile or Scrum, knowledge of data structures and algorithms, and familiarity with cloud computing platforms. Additionally, many employers also value skills such as data analysis, problem-solving, and communication.
The technology industry is a significant sector that employs IT professionals in Cape Town, followed by the financial services and manufacturing sectors. Other industries that commonly require these roles include education, healthcare, and government.
For those looking to advance their careers in IT and computing, there are various opportunities for professional development. Typically, this involves obtaining relevant certifications, such as CompTIA or Cisco, and staying up-to-date with industry trends through online courses or workshops. Many employers also provide training and mentorship programs to support employee growth. With experience and continuous learning, it’s possible to move into senior roles or specialise in a particular area of expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
[quick_job_alert]
[jobseeker_tips]
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
[sa_latest_jobs count=”6″ columns=”2″]
Browse Employers
Job Alerts