Job Description
About the Role
We are seeking a highly motivated and guest-centric Curio Assistant I Duty Manager to join our luxury 5* Relais & Châteaux Safari Lodge in the Greater Kruger area. As the face of our curio shop, you will be responsible for delivering exceptional customer service, managing daily operations, and ensuring seamless day-to-day administration. If you have a passion for retail, hospitality, and guest services, we encourage you to apply.
Key Responsibilities
- Open and close the curio shop according to operational requirements.
- Ensure the shop is clean, neat, well-organised, and fully presentable at all times.
- Provide a warm, professional, and knowledgeable service to guests.
- Assist guests with purchases and product information.
- Monitor stock levels and report low, damaged, or slow-moving stock.
- Conduct regular stock counts and assist with stocktakes.
- Receive, check, and unpack incoming stock.
- Label and capture stock accurately.
- Minimise stock losses through careful control and reporting of discrepancies.
- Process sales accurately using the point-of-sale system.
- Handle cash and card transactions responsibly and in line with company procedures.
- Balance daily takings and complete required cash-up procedures.
- Assist with product selection ideas and shop improvements to enhance guest experience and sales.
Requirements
- Previous experience in retail, hospitality, curio shop operations, or guest services preferred.
- Previous supervisory or duty management experience would be advantageous.
- Strong customer service skills.
- Good administrative and organisational ability.
- Basic stock control and cash handling experience.
- Ability to work under pressure and manage multiple responsibilities.
- Good communication skills in English; additional languages would be beneficial.
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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