<p><strong><span style="color:rgb(Apply Below, Apply Below, Apply Below);">PAUL V&A WATERFRONT, CAPETOWN </span></strong><span style="color:rgb(Apply Below, Apply Below, Apply Below);">Is looking to hire a customer-oriented Restaurant Supervisor to ensure that all restaurant operations run smoothly. The Restaurant Supervisor's responsibilities include overseeing the activities of restaurant staff, waiting staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.</span></p><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">To be successful as a restaurant supervisor, you should exercise effective management skills. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.</span></p><p><strong><u>Restaurant Supervisors Responsibilities:</u></strong></p><ul><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">Managing restaurant staff's work schedules.</span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">Checking in on dining customers to enquire about food quality and service.</span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.</span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">Reviewing customer surveys to develop and implement ways to improve customer service.</span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">Resolving customer complaints in a professional manner.</span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);"><span style="background-color:rgb(Apply Below, Apply Below, Apply Below);">Overseeing all front and back of the house restaurant operations</span></span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);"><span style="background-color:rgb(Apply Below, Apply Below, Apply Below);">Ensuring customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally</span></span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);"><span style="background-color:rgb(Apply Below, Apply Below, Apply Below);">Maintaining quality control for all food served</span></span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);"><span style="background-color:rgb(Apply Below, Apply Below, Apply Below);">Analyse staff evaluations and feedback to improve the customers experiences</span></span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);"><span style="background-color:rgb(Apply Below, Apply Below, Apply Below);">Project future needs for goods, kitchen supplies, and cleaning products; order accordingly</span></span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);"><span style="background-color:rgb(Apply Below, Apply Below, Apply Below);">Oversee health code compliance and sanitation standards</span></span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);"><span style="background-color:rgb(Apply Below, Apply Below, Apply Below);">Seek ways to cut waste and decrease operational costs</span></span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);"><span style="background-color:rgb(Apply Below, Apply Below, Apply Below);">Generate weekly, monthly, and annual reports</span></span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);"><span style="background-color:rgb(Apply Below, Apply Below, Apply Below);">Train new and existing employees and provide ongoing training for all staff</span></span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);"><span style="background-color:rgb(Apply Below, Apply Below, Apply Below);">Addressing problems and troubleshooting</span></span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);"><span style="background-color:rgb(Apply Below, Apply Below, Apply Below);">Ensure that all the administrative functions are performed accurately, such as cash handling, credit card transactions, staff scheduling, filing et. cetera</span></span></p></li></ul><p><strong><u>Restaurant Supervisor Requirements</u></strong></p><ul><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">Matriculant</span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">Bachelor's degree or Diploma in hospitality is advantageous.</span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">Proven experience working as a supervisor in the hospitality industry.</span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">The ability to work in a fast-paced environment.</span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">The ability to stand for extended periods, work shifts and has own transport.</span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">Strong management skills.</span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">Excellent organizational skills.</span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">Effective communication skills.</span></p></li><li><p><span style="color:rgb(Apply Below, Apply Below, Apply Below);">Exceptional customer service skills.</span></p></li></ul>