Job Description
About the Role
We are seeking a highly organised and detail-oriented Group Representative to join our luxury game lodge in Bela-Bela, Limpopo. As the primary on-site contact for all group requirements, you will be responsible for managing the full guest journey from arrival to departure, ensuring seamless logistics and exceptional service delivery.
Key Responsibilities
- Manage the full guest journey from arrival to departure
- Act as the primary on-site contact for all group requirements
- Anticipate guest needs and resolve issues proactively
- Ensure a seamless, high-end guest experience throughout the stay
- Maintain a professional and engaging guest presence at all times
- Coordinate all transfers, arrivals, departures, and group logistics
- Oversee daily scheduling and operational coordination
- Ensure all group information is accurate and up to date
- Liaise with all lodge departments to ensure smooth service delivery
- Maintain clear communication across departments
Requirements
- Previous experience in luxury hospitality, lodges, or guest relations
- Strong experience in coordinating guest logistics or group travel
- Experience with international clientele advantageous
- Understanding of safari or lodge operations beneficial
- Excellent communication and interpersonal skills
- Strong organisational and coordination abilities
- Ability to remain calm and efficient under pressure
- High attention to detail and guest-focused mindset
Qualifications
None specified.
Salary & Benefits
Salary: Negotiable. DOE
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Waterberg
The hospitality and catering industry in Waterberg, South Africa, is a dynamic sector that typically offers a range of job opportunities for those passionate about delivering exceptional customer experiences. Generally, the industry is known for its seasonal fluctuations, with peak demand during tourist seasons and slower periods during off-peak months. However, this can also present opportunities for career advancement and development.
Typically, salaries in catering and hospitality positions vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level positions often fall within the range of R20 000 to R40 000 per annum, while more senior roles can command salaries ranging from R60 000 to R100 000 or more. However, it’s essential to note that these figures are only a general guide and may not reflect actual salaries for specific job openings.
Common skills required for catering and hospitality roles in Waterberg include excellent communication and interpersonal skills, ability to work effectively under pressure, and knowledge of food safety and hygiene protocols. Typically, candidates with prior experience in the industry, as well as those with a degree or diploma in hospitality management, hospitality studies, or a related field, are often considered for senior roles.
The industry is often dominated by sectors such as tourism, agriculture, and events management, which commonly employ catering and hospitality professionals. Financial services sector companies may also offer opportunities in this field, particularly if they have on-site restaurants or event facilities. Additionally, many hotels, lodges, and game reserves operate in the region, providing a range of job openings for those interested in working in the hospitality industry.
For those looking to advance their careers in catering and hospitality, there are often opportunities for training and development programs, as well as mentorship schemes. Typically, career progression paths involve taking on increasingly senior roles within a company, while also pursuing additional education or certifications to enhance skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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