Job Description
About the Role
We are seeking an experienced Duty Manager: Housekeeping to join our team in Hoedspruit, responsible for the overall management of the Housekeeping Division. The ideal candidate will possess excellent leadership and communication skills, with a strong focus on delivering exceptional guest experiences.
Key Responsibilities
- Take full responsibility for the running of the Housekeeping Division
- Maintain high standards of cleanliness and attention to detail in all guest areas
- Record and report maintenance service requirements immediately to the Maintenance Assistant
- Supervise and control the laundry operation according to established methods
- Ensure daily Lodge and staff laundry is collected, washed carefully, and returned
- Manage the Housekeeping Budget, Purchasing & Control
- Lead and manage the Housekeeping Team
- Recognise great guest feedback and deal with negative guest feedback constructively
- Train all staff in their areas of responsibility and ensure they attend regular training workshops
- Assist at Front of House during guests’ arrivals or departures or Lodge Site Inspections
Requirements
- Minimum 2 -3 years Housekeeping Management experience in a 5-star boutique operation or Big 5 reserve within a similar lodge environment
- Budget & Stock Control Experience
- Room Division or Front of House Experience
- Hospitality and Service training experience
- Strong leadership & mentoring skills
- Strong management skills
- Problem solving skills
- Excellent communication and interpersonal skills
- Strong People skills
- Strong guest focus to ensure guest expectations are exceeded
- Flexibility and adaptability in changing situations and environments
- Attention to detail
- Proactive person with a well-developed concept of the importance of providing a world-class guest experience
- Ability to work under pressure and meet tight deadlines
- High energy levels & drive to get things done
- Planning & organizing skills
- An appreciation of other cultures
Qualifications
- Formal education/certifications (if applicable)
Salary & Benefits
- Competitive salary structure
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Maruleng
In Maruleng, South Africa, the catering and hospitality industry is generally thriving, with a strong demand for skilled professionals to cater to the needs of local businesses, tourists, and residents alike. This sector typically offers competitive salaries and benefits, making it an attractive career choice for those passionate about delivering excellent customer service. However, job seekers should be aware that the industry is highly competitive, and securing a role may require persistence and adaptability.
Salary ranges in the catering and hospitality industry vary widely depending on factors such as experience, company size, and industry sector. While some entry-level positions may offer basic salaries between R15 000 to R25 000 per annum, more senior roles or those in larger establishments can command salaries ranging from R40 000 to R80 000 per annum or more. It’s essential to note that these figures are broad estimates and may not reflect the actual salaries for specific job openings.
Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work effectively under pressure, and a strong attention to detail. Other important skills include time management, adaptability, and a passion for delivering exceptional customer experiences. Typically, employers seek candidates with a background in hospitality, culinary arts, or a related field, although some may consider applicants with relevant experience from other industries.
The catering and hospitality industry is often found in various sectors, including tourism, food and beverage services, event management, and healthcare. Financial services sector establishments, such as hotels and restaurants, may also employ catering professionals to cater to their clients’ needs. Technology companies or manufacturing firms may also require skilled staff to manage their on-site cafes or dining facilities.
For those interested in a career in the catering and hospitality industry, there are often opportunities for advancement and professional development. Typically, experienced professionals can move into senior roles such as department heads or managers, while others may choose to pursue specialized training or certifications to enhance their skills and knowledge. With dedication and hard work, individuals can build a successful and fulfilling career in this dynamic and rewarding field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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