Johannesburg: Business Analyst (Telco Expereince) posted by Sabenza IT & Recruitment

April 20, 2026 Jobs in Central Johannesburg

Sabenza IT & Recruitment

Gauteng

Other IT/Computer

Job Description

About the Role

The Business Analyst will deliver end-to-end business analysis services, working closely with stakeholders to understand business needs, processes, and systems. The role focuses on translating requirements into clear, actionable solutions, improving efficiency, and supporting digital and intelligent transformation initiatives.

Key Responsibilities

Gather, analyse, and document business and functional requirements
Work with stakeholders to understand business processes, pain points, and opportunities
Facilitate workshops, JAD sessions, and ideation sessions (including AI-driven solutions where applicable)
Develop process maps (as-is/to-be), user journeys, and business workflows
Perform GAP analysis and process optimisation
Support delivery of medium to large-scale Agile projects
Translate business needs into user stories, acceptance criteria, and functional specifications
Collaborate with developers, architects, QA, and product teams
Support UAT planning, execution, and defect resolution
Contribute to continuous improvement and digital transformation initiatives

Requirements

Core Experience:
Strong experience working on application-based / system implementation projects
Exposure to AI, machine learning, or intelligent automation initiatives (essential requirement)
Experience in large enterprise environments
Experience supporting both project delivery and BAU enhancements
Strong experience working in an Agile environment

Business Analysis & Process Skills

Requirements elicitation, analysis, and documentation
Process mapping, process re-engineering, and GAP analysis
Experience with design thinking and user journey mapping
Strong understanding of data-driven decision-making and analytics concepts
Ability to define user stories, workflows, and acceptance criteria

Tools & Technical Exposure

Experience with tools such as Jira, Confluence, Visio, ARIS, or similar
Strong proficiency in Excel and reporting/analysis tools
Exposure to enterprise applications, digital platforms, and APIs/apps

Qualifications & Certifications

Relevant degree or diploma
Business Analysis certification (BABOK / CBAP-aligned preferred)
Agile certification (essential or strongly preferred depending on candidate strength)

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Ideal Candidate Profile

A well-seasoned Business Analyst with strong delivery capability
Hands-on experience with application and system-driven environments
Exposure to AI / intelligent automation / digital transformation initiatives (key requirement)
Strong communicator able to bridge business, technical, and data teams
Comfortable working in fast-paced Agile enterprise environments

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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