Job Description
Title: Repair and Maintenance Engineer
Vacancy Type: Fixed Term Contract
Location: Johannesburg, South Africa
Salary: Market Related
Overview
We are seeking a proactive and technically skilled Repair and Maintenance Engineer to provide technical support and troubleshooting assistance for software, hardware, and connectivity-related issues. The successful candidate will be responsible for diagnosing and resolving technical problems while ensuring excellent support service to users and clients.
Responsibilities
Identify, investigate, and resolve software and hardware-related issues.
Respond to user support requests via phone, email, chat, and other communication channels.
Diagnose and troubleshoot connectivity, printing, and system-related problems.
Consult with users and clients to determine the root cause of technical issues and provide effective solutions.
Apply technical knowledge and established procedures to resolve support queries efficiently.
Guide users through troubleshooting processes and provide step-by-step technical assistance.
Utilize diagnostic tools and software to identify and resolve technical faults.
Maintain accurate records of support requests, resolutions, and technical documentation.
Escalate unresolved issues where necessary and follow through to resolution.
Ensure high levels of customer service and user satisfaction.
Requirements
Relevant qualification in Information Technology, Computer Science, Engineering, or a related field.
Previous experience in technical support, maintenance engineering, or IT support roles.
Strong understanding of computer hardware, software, networking, and troubleshooting processes.
Experience working with diagnostic tools and support systems.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and within a team environment.
Good organizational and time management skills.
Key Skills
Technical Troubleshooting
Hardware & Software Support
Network Connectivity Support
Diagnostic Tools & Systems
Problem Solving
Customer Support
Communication Skills
IT Maintenance & Repair
Incident Resolution
Technical Documentation
If you meet the requirements, please submit your CV to .za, .za as well as .za
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Security Jobs in Gauteng
The security industry in Gauteng is a thriving sector, with a high demand for professionals who can protect and maintain the safety of individuals, businesses, and infrastructure. Typically, this involves a range of roles, from security management to physical protection services. Often, these positions require strong communication skills, the ability to work under pressure, and a commitment to upholding industry standards.
In terms of salary, it is common for security professionals in Gauteng to expect broad ranges, typically between R400 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. However, these figures are only a general guideline, and actual salaries can vary significantly depending on the specific role and employer. For example, more senior positions or those in smaller companies may command higher salaries, while entry-level roles in larger organisations may be lower.
Common skills required for security professionals in Gauteng include physical fitness, problem-solving abilities, effective communication, leadership skills, technical knowledge of security systems, and a strong understanding of local laws and regulations. Additionally, many employers place a high value on candidates with relevant certifications or qualifications, such as those offered by the South African Security Industry Authority (SASISA) or equivalent.
The financial services sector, technology industry, and manufacturing sector are among the most common industries that employ security professionals in Gauteng. These sectors often require robust security measures to protect sensitive data, equipment, and personnel. Other sectors, such as healthcare and education, also employ security staff to ensure the safety of patients, students, and staff.
Career development opportunities for security professionals in Gauteng are varied and diverse. Many employers invest in training and development programs to equip employees with new skills and knowledge, while others provide mentorship and coaching to help individuals progress within their roles. Typically, this involves taking on additional responsibilities, pursuing further education or certifications, or moving into more senior positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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